Home Health RN Branch Director

CenterWell•Kansas City, MO

2d•$93,000 - $128,000•Onsite

About The Position

The Branch Director manages day-to-day operations at the CenterWell Home Health Kansas City East branch in Independence, Missouri. The role is accountable for operational efficiency, quality of patient care, regulatory compliance, business development and patient-base growth, key performance indicators, and staff management and development. The Branch Director supervises branch and clinical staff and ensures compliance with applicable federal, state, and local certification and licensure requirements. Responsibilities also include long-range planning, fiscal viability, quality of care, staff recruitment and hiring, and monitoring organizational performance. As the operational leader, the Branch Director collaborates with clinical staff and branch administrators to coordinate patient care and ensure the continuity, appropriateness, and quality of services. This is an on-site, full-time position scheduled for 40 hours per week. Normal branch operating hours are Monday through Friday, 8 a.m. to 5 p.m. The position may include periodic on-call participation, up to 10% travel, and availability during all operating hours. The branch has a census of 200+ and a 4.0 STAR rating. The role is eligible for an annual bonus incentive.

Requirements

Be a Registered Nurse and meet applicable state-specific requirements.
Hold an active, unencumbered Registered Nurse license in the applicable state.
Have experience in health service administration, including at least 2 years of supervisory or administrative experience in home health care or a related healthcare program such as hospice, hospital, or assisted living.
Have traditional skilled home health experience.
Have management and people leadership experience.
Have OASIS experience.
Understand federal, state, and local regulations governing home health agency operations.
Be able to motivate, educate, supervise, and support staff and develop a cohesive team.
Be competent in using quality-improvement monitoring and reporting tools and methodologies.
Have a background in fiscal management, including oversight of profit-and-loss statements.
Have a valid state driver’s license and automobile liability insurance to support travel requirements.
Be able to drive in various weather conditions.
Be available during all operational hours and participate in professional service activities.

Nice To Haves

Experience overseeing multi-million-dollar budgets.
Experience with Homecare Homebase (HCHB) EMR platform.

Responsibilities

Oversee day-to-day onsite branch operations and maintain efficient, productive, organized, safe, and compliant office functions.
Monitor financial, clinical, and operational indicators; manage the budget; and work with Finance and Operations leadership to achieve revenue and budget goals.
Collaborate with the Market Executive of Operations to develop and implement strategic branch plans, performance action plans, and budgets.
Partner with Sales leadership and account managers on growth strategies, admission goals, and marketing initiatives.
Partner with Clinical leadership to support patient outcomes, service delivery, and quality of care.
Ensure compliance with clinical quality standards and operational processes, including chart audits, timely billing, quarterly quality-improvement committee meetings, and patient satisfaction reviews.
Recruit, interview, hire, train, supervise, and develop Clinical Managers and back-office associates.
Oversee associate engagement and foster a positive, safe work environment that supports retention, productivity, and organizational values.
Ensure the branch complies with applicable federal, state, and local certification, licensure, and operational requirements.
Coordinate patient care activities and ensure continuity, appropriateness, and quality of services delivered.