Home Health RN Branch Director

CenterWell • Independence, MO

16h • Onsite

About The Position

The Branch Director leads day-to-day operations of the CenterWell Home Health Kansas City East branch in Independence, Missouri. The role is accountable for operational efficiency, quality of patient care, regulatory compliance, business development and patient-base growth, key performance indicators, and staff management and development. The Branch Director supervises branch and clinical staff and ensures the branch complies with applicable federal, state, and local certification and licensure requirements. The position also holds responsibility for long-range planning, fiscal viability, and quality of care, including recruiting, interviewing, and hiring staff and monitoring care quality and organizational performance.

As the branch’s operational leader, the director collaborates with clinical staff and branch administrators to coordinate patient-care activities and is accountable for the continuity, appropriateness, and quality of services. The role is onsite, full-time at 40 hours per week, with normal operating hours Monday through Friday, 8 a.m. to 5 p.m. Periodic on-call participation may be required. Travel of up to 10% may include local branch visits, regional or area meetings, and annual conferences or other organizational events. The branch has a census of 200+ and a 4.0 STAR rating. The position is eligible for an annual bonus incentive based on company and/or individual performance.

Requirements

• Registered Nurse (RN) with an active, unencumbered license in the applicable state and compliance with applicable state-specific requirements.
• At least 2 years of supervisory or administrative experience in home health care or a related health care program, such as hospice, hospital, or assisted living.
• Traditional skilled home health experience.
• Management and people-leadership experience.
• OASIS experience.
• Knowledge of federal, state, and local regulations governing home health agency operations.
• Experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
• Competence using quality-improvement monitoring and reporting tools and methodologies.
• Background in fiscal management, including oversight of profit and loss statements.
• Valid state driver’s license and automobile liability insurance to support required travel, including visits to patient homes and business-related events.
• Ability to drive in various weather conditions.
• Availability during all operational hours and participation in professional service activities.

Nice To Haves

• Demonstrated ability to oversee multi-million-dollar budgets, preferred.
• Experience with the Homecare Homebase (HCHB) EMR platform, preferred.

Responsibilities

• Oversee onsite day-to-day branch operations and maintain efficient, productive, organized office functions that support a safe, compliant work environment aligned with company policies and local regulations.
• Monitor financial, clinical, and operational leading and lagging indicators; manage the budget; and partner with Finance and Operations leadership to establish and achieve revenue and budget goals.
• Collaborate with the Market Executive of Operations to develop and implement strategic branch plans, performance action plans, and budgets aligned with organizational objectives.
• Partner with Sales, including Sales Directors and Account Managers, to implement growth strategies, meet budgeted admission goals, and participate in marketing initiatives.
• Partner with Clinical leadership to support optimal patient outcomes and enhance service delivery and care quality.
• Ensure compliance with clinical quality standards and operational processes, including chart audits, timely billing, quarterly committee meetings, patient satisfaction reviews, and continuous quality improvement initiatives.
• Hire, train, supervise, support, and develop Clinical Managers and back-office associates.
• Oversee associate engagement and foster a positive, safe work environment that supports retention, productivity, and organizational values.
• Recruit, interview, and hire staff, and monitor quality of care and organizational performance.
• Ensure the branch meets applicable federal, state, and local requirements for certification and licensure.
• Support continuity, appropriateness, and quality of services delivered, coordinating patient-care activities with clinical staff and branch administrators.
• Participate periodically in an on-call rotation as business needs arise.
• Travel as needed for local branch visits, meetings, conferences, or organizational events, up to 10%.

Benefits

• Day-one benefits.
• Paid time off and paid holidays.
• 401(k) retirement savings plan with company match.
• Disability insurance, including short-term and long-term disability.
• Life insurance.
• Medical, dental, and vision benefits.
• Wellness and financial programs.
• Employee Assistance Program (EAP) resources and personalized healthcare navigation at no cost.
• Career growth and education support.
• Work-life balance and leave programs, including paid parental and caregiver leave and company and personal holidays.
• Bonus incentive plan based on company and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed