Home Health RN Branch Director

CenterWell•Albuquerque, NM

6d•Onsite

About The Position

The Branch Director manages the day-to-day operations of the CenterWell Home Health branch in Albuquerque, New Mexico. The role is accountable for operational efficiency, quality patient care, regulatory compliance, business development and patient-base growth, key performance indicators, fiscal viability, long-range planning, and staff management and development. The Branch Director supervises branch and clinical staff, recruits and hires employees, monitors care quality and organizational performance, and ensures compliance with applicable federal, state, and local certification, licensure, and operating requirements. The director collaborates with clinical staff and branch administrators to coordinate patient care and maintain continuity, appropriateness, and quality of services. This is an on-site, full-time role with normal operating hours of Monday through Friday, 8 a.m. to 5 p.m., and 40 scheduled weekly hours. Periodic on-call participation may be required. Up to 10% travel may be required, including local visits to other branches, regional or area meetings, and organizational events. The branch has a census of 125 or more and a 3.5-star rating. The position requires an active, unencumbered RN license, applicable healthcare administration experience, and at least two years of supervisory or administrative experience in home health or a related healthcare program. The role requires leadership, regulatory, quality-improvement, fiscal-management, and EMR experience; traditional home health, OASIS, multi-million-dollar budget, and Homecare Homebase experience are strongly preferred. A valid driver’s license and automobile liability insurance are required to support travel, including patient-home visits, and the ability to drive in various weather conditions is required. The posted annual base pay range is $93,000–$128,000. The position is bonus-incentive eligible. Benefits include medical, dental and vision coverage, 401(k) with company match, paid time off and holidays, parental and caregiver leave, disability and life insurance, wellness and financial programs, employee assistance resources, healthcare navigation, and career-growth and education support.

Requirements

Registered Nurse (RN) with an active, unencumbered license in the applicable state and compliance with applicable state-specific requirements.
Experience in health service administration.
At least two years of supervisory or administrative experience in home health care or a related healthcare program, such as hospice, hospital, or assisted living.
Management and people-leadership experience.
Knowledge of federal, state, and local regulations governing home health agency operations.
Experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
Competence using quality-improvement monitoring and reporting tools and methodologies.
Fiscal-management background, including oversight of profit-and-loss statements.
Demonstrated experience using Electronic Medical Record (EMR) platforms.
Valid state driver’s license and automobile liability insurance.
Ability to drive in various weather conditions.
Availability during all operational hours and participation in professional service activities.
Ability to travel as required, including visits to patient homes and business-related events.

Nice To Haves

Traditional home health experience is strongly preferred.
OASIS experience is strongly preferred.
Demonstrated ability to oversee multi-million-dollar budgets is strongly preferred.
Homecare Homebase (HCHB) experience is strongly preferred.

Responsibilities

Oversee onsite, day-to-day branch operations and maintain efficient, organized office functions and a safe, compliant work environment.
Monitor financial, clinical, and operational performance indicators; manage to budget; and work with Finance and Operations leadership to establish and achieve revenue and budget goals.
Collaborate with the Market Executive of Operations to develop and implement strategic branch plans, performance action plans, and budgets.
Partner with Sales leadership and account managers on growth strategies, budgeted admission goals, and marketing initiatives.
Partner with Clinical leadership to support patient outcomes, service delivery, and care quality.
Ensure compliance with clinical quality standards and operational processes, including chart audits, timely billing, quarterly quality-improvement committee meetings, and patient-satisfaction reviews.
Recruit, hire, train, supervise, and develop Clinical Managers and back-office associates.
Oversee associate engagement and foster a positive, safe work environment that supports retention, productivity, and organizational values.
Ensure the branch meets applicable federal, state, and local requirements for certification, licensure, and operations.
Coordinate patient-care activities with clinical staff and branch administrators and maintain accountability for continuity, appropriateness, and quality of services.
Participate in on-call rotation as needed and travel for branch, patient-home, business, and organizational activities as required.