Home Health Orders Liaison

Adaptive Home Health / Fira Health•Houston, TX

1d•Onsite

About The Position

We are seeking a detail-oriented and reliable individual to serve as Home Health Orders Liaison. This role is responsible for visiting hospitals, physician offices, and other healthcare facilities to obtain timely signatures on home health orders, plan of care documents, and other required clinical paperwork. The ideal candidate will serve as a professional representative of our agency and ensure seamless coordination between referral sources and our clinical team.

Requirements

High school diploma or equivalent required
Reliable transportation, valid driver’s license, and current auto insurance required
Professional appearance and demeanor
Strong attention to detail and time management skills
Ability to work independently with minimal supervision
Valid TX driver's license
Valid/Current auto insurance
Customer service: 3 years (Required)
Willingness to travel: 75% (Required)

Nice To Haves

Associate or bachelor’s degree preferred
Experience in a healthcare setting or home health agency preferred
Excellent communication and interpersonal skills
Familiarity with electronic health records (EHR) systems and basic computer skills a plus
Home health: 1 year (Preferred)
Marketing: 1 year (Preferred)
Nursing: 1 year (Preferred)

Responsibilities

Travel to hospitals, physician offices, and other healthcare providers to deliver and retrieve home health documentation.
Obtain timely and accurate signatures on physician orders, including plans of care, re-certifications, and medication changes.
Communicate effectively with physicians, office staff, discharge planners, and case managers to ensure documentation compliance and timely processing.
Maintain accurate records of all visits, documents delivered/collected, and any pending or follow-up needs.
Identify and escalate any issues related to delayed or unsigned orders.
Collaborate with internal departments to ensure coordination of patient care and documentation timelines.
Maintain confidentiality and comply with all HIPAA regulations and company policies.