Home Health Community Liaison

Pennant GroupEverett, WA
Onsite

About The Position

As a Home Health Community Liaison, you’ll be the vital link between referral sources, patients, and our clinical team—ensuring seamless transitions and exceptional experiences. If you’re passionate about connecting people to life-changing care, this is your opportunity. Alpha Home Health & Hospice, a 5-star Medicare-rated agency, is seeking to add a Home Health Community Liaison for Snohomish County. This is a strong sales position with 80-90% of time spent in the field. The company prides itself on its quality of care and ethical business practices, as well as its foundational Core Values of CAPLICO: Customer Second (Employee First!), Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Celebration, and Ownership. Alpha Home Health fosters a culture of teamwork and support for its staff, enabling them to focus on providing care that exceeds expectations. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.

Requirements

  • Experience in healthcare sales/community marketing with a verifiable network of accounts, preferably with a home health and/or hospice agency
  • Exceptional communication, negotiation, and relationship-building skills
  • Possesses tenacity, empathy, emotional intelligence, and a solutions-oriented mindset
  • Licensed and insured driver with reliable transportation (daily travel is required)

Nice To Haves

  • An associate or bachelor’s degree in Marketing, Business, or health-related science is preferred
  • Knowledge of Medicare guidelines for home health is a big plus
  • Clinicians (therapists/nurses/social workers) are strongly encouraged to apply

Responsibilities

  • Respond to patient and referral source requests and concerns
  • Forge strong partnerships with hospitals, physicians, and community organizations to expand access to care by meeting face-to-face with potential key referral sources
  • Educate referral sources on Alpha’s services, ensuring patients receive the right care at the right time while maintaining positive relationships with current referral sources
  • Coordinate smooth, timely admissions for patients transitioning to home health
  • Travel to and represent the agency in transitional care activities and strategic relationships with health systems, hospitals, inpatient facilities, associations, and physician groups
  • Identifies, contacts, and manages potential clients, patients, and referral sources
  • Sources potential, appropriate patients in the community through meeting with referral sources and patients
  • Meet and/or exceed home health referral and admission goals

Benefits

  • Base salary is $85,000 to $95,000 annually, DOE plus bonuses
  • Additional incentive bonuses based on productivity and individual performance
  • Medical, Dental, and Vision coverage with HSA and FSA
  • Free telehealth programs for convenient access to care
  • Paid holidays, sick leave, and PTO to promote work-life balance
  • 401(k) with company match and paid Life and AD&D insurance
  • Mileage and tuition reimbursement
  • Employee Assistance Program, emergency fund access, and referral bonuses
  • Flexible scheduling and a fun, collaborative, and supportive team environment
  • Career progression: Opportunities to advance into leadership, strategic development, or regional roles
  • Professional development: Comprehensive training, tuition reimbursement, and mentorship to help you achieve your goal
  • Flexibility that empowers you to manage your own schedule to align with your life and your market
  • Autonomy to plan your day around building relationships and driving results
  • Support from a team that values your independence and empowers your success
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