Home Health Community Liaison
About The Position
As a Home Health Community Liaison at Alpha Home Health & Hospice, a 5-star Medicare-rated agency, you will serve as the vital link between referral sources, patients, and the clinical team. This role is crucial for ensuring seamless transitions and exceptional patient experiences. It is a strong sales position, with 80-90% of the time spent in the field, focusing on connecting people to life-changing care. The company prides itself on quality of care, ethical business practices, and foundational Core Values of CAPLICO (Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Celebration, Ownership). Alpha Home Health fosters a culture of teamwork and support, allowing its skilled and passionate team to focus on providing care that exceeds expectations. The Pennant Group, Inc. is a holding company of independent operating subsidiaries, including Alpha Home Health, that provide healthcare services through home health and hospice agencies and senior living communities across the US.
Requirements
- Must have experience in healthcare sales/community marketing with a verifiable network of accounts, preferably with a home health and/or hospice agency
- Exceptional communication, negotiation, and relationship-building skills
- Possesses tenacity, empathy, emotional intelligence, and a solutions-oriented mindset
- Licensed and insured driver with reliable transportation (daily travel is required)
Nice To Haves
- An associate or bachelor’s degree in Marketing, Business, or health-related science is preferred, but not required
- Knowledge of Medicare guidelines for home health is a big plus, but not required
- Clinicians (therapists/nurses/social workers) are strongly encouraged to apply
Responsibilities
- Respond to patient and referral source requests and concerns
- Forge strong partnerships with hospitals, physicians, and community organizations to expand access to care by meeting face-to-face with potential key referral sources
- Educate referral sources on Alpha’s services, ensuring patients receive the right care at the right time while maintaining positive relationships with current referral sources
- Coordinate smooth, timely admissions for patients transitioning to home health
- Travel to and represent the agency in transitional care activities and strategic relationships with health systems, hospitals, inpatient facilities, associations, and physician groups
- Identifies, contacts, and manages potential clients, patients, and referral sources
- Sources potential, appropriate patients in the community through meeting with referral sources and patients
- Meet and/or exceed home health referral and admission goals
Benefits
- Base salary is $85,000 to $100,000 annually, DOE plus bonuses
- Additional incentive bonuses based on productivity and individual performance
- Medical, Dental, and Vision coverage with HSA and FSA
- Free telehealth programs for convenient access to care
- Paid holidays, sick leave, and PTO to promote work-life balance
- 401(k) with company match and paid Life and AD&D insurance
- Mileage and tuition reimbursement
- Employee Assistance Program, emergency fund access, and referral bonuses
- Flexible scheduling and a fun, collaborative, and supportive team environment
- Career progression: Opportunities to advance into leadership, strategic development, or regional roles
- Professional development: Comprehensive training, tuition reimbursement, and mentorship to help you achieve your goal
- Flexibility that empowers you: Manage your own schedule to align with your life and your market
- Autonomy to plan your day around building relationships and driving results
- Support from a team that values your independence and empowers your success
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
