Home Health Coordinator

Nursing & Rehab At Home•San Mateo, CA

14d•$75,000 - $120,000

About The Position

Nursing & Rehab At Home is seeking a relationship-builder to connect the agency with hospitals, post-acute facilities, and care teams that refer patients. The Home Health Coordinator works with discharge planners, case managers, physicians, nurses, and other professionals to help patients leave the hospital with an appropriate home care plan. The role represents the agency to referral partners and helps coordinate safe, timely transitions home. This is a field-based role involving regular travel to hospitals and facilities. The coordinator collaborates with the Sales Development Manager and intake team, shares market insights with leadership, and builds relationships with patients, families, referral sources, and payer sources. The agency describes itself as clinician-owned and operated, family-run, and locally rooted, with a relaxed, nurturing, collaborative work environment.

Requirements

Bachelor’s degree in Marketing, Business Administration, or a related field.
At least 3 years of healthcare experience.
Knowledge of sales and marketing strategies.
Excellent communication, negotiation, and public relations skills.
A confident, tactful approach to building relationships.
Organization, flexibility, and the ability to manage time independently in the field.
Ability to travel regularly to hospitals and facilities, including driving in varied weather.
May occasionally work in settings with infection risks; training and precautions are provided.

Nice To Haves

Master’s degree.
Healthcare experience in home health.
At least 1 year of sales experience.

Responsibilities

Partner with discharge planners and case managers at post-acute facilities to coordinate safe, timely discharges.
Consult with physicians, nurses, social workers, and other disciplines to develop a coordinated home plan of care.
Start the referral process by gathering intake details, hospital course information, face-to-face documentation, and the plan of care.
Help the intake team follow up on incomplete referral packets.
Explain the agency’s services and coverage to referral partners and describe how the agency can support their patients.
Build and maintain relationships with current and potential referral and payer sources.
Participate in patient care conferences and in-services.
Maintain the agency’s reputation as a high-quality provider in the community.
Track the local market, including major payers, key referral sources, and competitors, and share findings with leadership.
Connect patients and families with community resources when the agency is not the right fit.
Conduct outreach ethically and in compliance with federal, state, and local regulations.