Home Health Clinical Manager
About The Position
The Home Health Clinical Manager at CenterWell Home Health leads and supports a team of clinicians delivering care in patients’ homes. Reporting to the Branch Director, the manager guides clinical practice, coordinates patient services, and supports care that helps patients achieve independence. The role also oversees clinical documentation, quality, compliance, and staff development, with limited direct patient care in exceptional or unplanned circumstances. This is a full-time, on-site position at the CenterWell Home Health Hickory, North Carolina branch, scheduled for 40 hours per week. Normal operating hours are Monday through Friday, 8 a.m. to 5 p.m. Eastern Time, with a rotating on-call shift. The branch has a census of 1,600+ and a 4.0 STAR rating. The position is eligible for an annual incentive bonus with quarterly and annual payouts. The role is patient-facing and subject to Humana’s tuberculosis screening program. It is also part of the driver safety program and requires a valid state driver’s license and personal vehicle liability insurance meeting applicable requirements. The stated starting base pay range is $77,200–$106,200 per year, with actual pay varying based on location and job-related qualifications.
Requirements
- Graduate of an accredited School of Nursing.
- Current state license as a Registered Nurse.
- Proof of current CPR certification.
- Valid driver’s license, auto insurance, and reliable transportation.
- At least 2 years of experience as a Registered Nurse.
- Traditional home health experience.
- Management and people leadership experience.
- OASIS certification (HCS-O, COQS, and/or COS-C).
Nice To Haves
- OASIS experience.
- Homecare Homebase (HCHB) experience.
- Foundational knowledge and basic understanding of CMS PDGM.
Responsibilities
- Guide, support, and educate clinicians; assist with goal setting, care planning, and clinical decision-making; and remain available for clinical support during operating hours.
- Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes.
- Participate in hiring, training, performance evaluations, coaching, and corrective action for clinical staff.
- Review and audit OASIS assessments, visit notes, and plans of care for accuracy, completeness, and compliance with Medicare and CMS accreditation standards.
- Collaborate with field-based clinicians to support timely documentation submission and resolve deficiencies or inconsistencies.
- Assist with OASIS accuracy and validation, ensuring data entry aligns with care plans and physician orders.
- Monitor outcome-based quality indicators and assist in developing performance improvement plans.
- Participate in quality improvement projects, internal audits, and regulatory survey readiness.
- Track and report quality metrics, trends, and improvement areas to leadership.
- Provide staff education and support on compliance issues and documentation standards.
- Stay current on federal and state regulations related to home health care and quality assurance.
- Provide direct patient care on a limited basis in exceptional or unplanned circumstances.
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Annual incentive bonus with quarterly and annual payouts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
