Home Health Clinical Manager

CenterWell•Columbus, MS
•Onsite

About The Position

The Home Health Clinical Manager at CenterWell Home Health leads and supports a team of clinicians delivering compassionate, high-quality care in patients’ homes. Reporting to the Branch Director, this role oversees the location’s clinical operations, patient care delivery, staff management, documentation quality, and regulatory compliance. The position works onsite in an office and supports clinicians in providing care that helps patients achieve their highest level of independence. The Clinical Manager reviews referrals, determines whether patients are appropriate for admission, assigns clinicians, and ensures Plans of Care meet patient needs and agency standards. The role provides clinical guidance and education, supports care planning and decision-making, and remains available to clinicians during operating hours. It also monitors documentation, audits, billing, case-management quality, and patient outcomes for compliance with Medicare, payer, and company standards. Responsibilities include staff hiring, training, evaluation, coaching, and corrective action; ongoing education informed by documentation reviews, utilization-review findings, and performance-improvement data; and coordination with physicians, team members, and caregivers. The manager contributes to quality improvement, data tracking, budgeting, marketing, and community relationships. In exceptional or unplanned circumstances, the manager may provide limited direct patient care and act as Branch Director in the Branch Director’s absence.

Requirements

  • Current state license as a Registered Nurse.
  • Proof of current CPR.
  • Valid driver's license, auto insurance, and reliable transportation.
  • Two years of experience as a Registered Nurse, including at least one year of management experience in home care, hospice, or an equivalent environment.
  • Maintain personal vehicle liability insurance in accordance with the residing state’s minimum required limits or the stated coverage thresholds, whichever is higher.
  • Complete TB screening if selected for the patient-facing role.

Responsibilities

  • Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance.
  • Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards.
  • Guide, support, and educate clinicians; assist with goal-setting, care planning, and clinical decision-making; and remain available during operating hours for clinical support.
  • Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards, and monitor case-management quality and outcomes.
  • Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
  • Conduct ongoing staff education based on documentation review, utilization-review findings, and performance-improvement data.
  • Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and achievement of outcomes.
  • Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development.
  • Provide direct patient care on a limited basis in exceptional or unplanned circumstances.
  • Act as Branch Director in the Branch Director’s absence.
  • Perform additional tasks to support clinical operations and organizational goals.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) retirement savings plan.
  • Paid time off and company and personal holidays.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability.
  • Life insurance.
  • Bonus incentive plan based on company and/or individual performance.
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