Home Health Clinical Manager

CenterWell•Lumberton, NC

7d•$77,200 - $106,200•Onsite

About The Position

As a Clinical Manager at CenterWell Home Health, reporting to the Branch Director, you will lead and support clinicians delivering compassionate, high-quality care in patients’ homes. You will guide clinical practice, coordinate patient services, and support patients in achieving greater independence while helping your team succeed. This is an onsite, in-office role overseeing clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance. The role may include limited direct patient care in exceptional or unplanned circumstances and acting as Branch Director in their absence. The position operates during normal business hours of Monday through Friday, 8 a.m. to 5 p.m. Eastern Time, with a rotating on-call shift. It is scheduled for 40 hours per week and is eligible for an annual incentive bonus with quarterly and annual payouts. The stated annual base pay range is $77,200–$106,200. The role is patient-facing and subject to Humana’s TB screening program. It is also part of the driver safety program, requiring a valid state driver’s license and personal vehicle liability insurance meeting applicable minimum limits. The branch has a census of 350 and a 4.5 STAR rating.

Requirements

Associate degree in Nursing (ADN).
Active and unrestricted Registered Nurse (RN) license or Compact State RN license with authorization to practice in North Carolina.
Current CPR card and/or BLS certification.
Valid driver’s license, auto insurance, and reliable transportation.
At least 2 years of experience as a Registered Nurse (RN).
Ability to meet the driver safety program’s personal vehicle liability insurance requirements.

Nice To Haves

Bachelor of Science in Nursing (BSN) is strongly preferred.
Home health experience is strongly preferred.
Management and people leadership experience is preferred.
OASIS experience is strongly preferred.
Homecare Homebase (HCHB) experience is preferred.
Foundational knowledge and basic understanding of CMS PDGM is preferred.

Responsibilities

Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance.
Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards.
Guide, support, and educate clinicians; assist with goal-setting, care planning, and clinical decision-making; and remain available for clinical support during operating hours.
Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes.
Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
Conduct ongoing staff education based on documentation reviews, utilization review findings, and performance improvement data.
Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement.
Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development.
Provide direct patient care on a limited basis in exceptional or unplanned circumstances.
Act as Branch Director in the Branch Director’s absence.
Perform additional tasks to support clinical operations and organizational goals.
Participate in a rotating on-call shift.