Home Health Clinical Manager

CenterWell•Avon, IN

21h•Onsite

About The Position

The Home Health Clinical Manager at CenterWell Home Health leads and supports a team of clinicians delivering compassionate, high-quality care in patients’ homes. Reporting to the Branch Director, this role oversees clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance. The position works onsite in an office and helps patients achieve independence while supporting clinicians in their roles. The manager reviews referrals and admission appropriateness, assigns clinicians, and ensures Plans of Care meet patient needs and agency standards. The role guides, educates, and supports clinicians, helps with goal-setting, care planning, and clinical decisions, and remains available during operating hours for clinical support. The manager also ensures documentation, audits, and billing comply with Medicare, payer, and company standards; monitors case-management quality and outcomes; and supports staff hiring, training, performance evaluation, coaching, and corrective action. Additional duties include staff education based on documentation reviews and performance data; coordinating communication among physicians, team members, and caregivers; supporting care coordination, discharge planning, and outcome achievement; and participating in quality improvement, data tracking, budgeting, marketing, and community relationship development. The manager may provide direct patient care in exceptional or unplanned circumstances and acts as Branch Director in that leader’s absence.

Requirements

Current state license as a Registered Nurse.
Proof of current CPR.
Valid driver's license, auto insurance, and reliable transportation.
Two years of experience as a Registered Nurse, including at least one year of management experience in a home care, hospice, or equivalent environment.
Ability to meet the role’s driver safety requirements, including maintaining personal vehicle liability insurance at the applicable state minimum or the stated higher limits.

Responsibilities

Oversee location clinical operations, including patient care delivery, staff management, documentation quality, and regulatory compliance.
Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards.
Guide, support, and educate clinicians in goal-setting, care planning, and clinical decision-making, and remain available during operating hours for clinical support.
Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case-management quality and outcomes.
Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
Conduct ongoing staff education based on documentation review, utilization review findings, and performance improvement data.
Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement.
Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development.
Provide direct patient care on a limited basis in exceptional or unplanned circumstances.
Act as Branch Director in the Branch Director’s absence.
Perform additional tasks to support clinical operations and organizational goals.