Home Health Clinical Manager

CenterWell•The Villages, FL

21d•Onsite

About The Position

The Home Health Clinical Manager at CenterWell Home Health reports to the Branch Director and leads and supports a team of clinicians delivering care in patients’ homes. The role oversees clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, and is performed onsite in an office. The manager coordinates patient services and guides clinical practice to help patients achieve independence while supporting the clinical team. The manager reviews referrals and admission appropriateness, assigns clinicians, ensures Plans of Care meet patient and agency needs, supports clinicians’ care planning and clinical decisions, and remains available for clinical support during operating hours. The position also oversees documentation, audits, billing, case management quality, and outcomes; contributes to staff hiring, training, evaluation, coaching, and corrective action; and coordinates communication among physicians, care teams, patients’ caregivers, and other stakeholders. The role participates in quality improvement, data tracking, budgeting, marketing, and community relationship development. Limited direct patient care may be provided in exceptional or unplanned circumstances, and the manager acts as Branch Director in that person’s absence. The position is patient-facing and is subject to Humana’s TB screening and driver safety programs.

Requirements

Current state license as a Registered Nurse.
Home health experience.
OASIS experience.
Proof of current CPR.
Valid driver's license, auto insurance, and reliable transportation.
Two years of experience as a Registered Nurse, including at least one year of management experience in a home care, hospice, or equivalent environment.
Ability to meet the role’s TB screening requirement.
Maintain personal vehicle liability insurance at the residing state minimum required limits or the stated coverage limits, whichever is higher.

Responsibilities

Oversee location clinical operations, including patient care delivery, staff management, documentation quality, and regulatory compliance.
Review referrals, determine whether admissions are appropriate, assign clinicians, and ensure Plans of Care meet patient needs and agency standards.
Guide, support, and educate clinicians on goal-setting, care planning, and clinical decision-making; remain available for clinical support during operating hours.
Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards.
Monitor case management quality and patient outcomes.
Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
Conduct ongoing staff education using documentation reviews, utilization review findings, and performance improvement data.
Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement.
Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development.
Provide direct patient care on a limited basis in exceptional or unplanned circumstances.
Act as Branch Director in the Branch Director’s absence.
Perform additional tasks to support clinical operations and organizational goals.