Home Health Clinical Manager
About The Position
CenterWell Home Health is seeking a Clinical Manager to lead and support clinicians delivering compassionate, high-quality care in patients’ homes. Reporting to the Branch Director, the manager guides clinical practice, coordinates patient services, and supports patients in achieving their highest level of independence while helping the clinical team thrive. The role is on-site at the CWHH Hickory, North Carolina branch and is full-time, 40 hours per week. Normal operating hours are Monday through Friday, 8 a.m. to 5 p.m. Eastern Time, with a rotating on-call expectation. Limited direct patient care may be provided in exceptional or unplanned circumstances. The branch has a census of 1,600+ and a 4.0 STAR rating. The position is eligible for an annual incentive bonus with potential quarterly and annual payouts. The stated annual base pay range is $77,200–$106,200, with individual compensation varying based on location and job-related qualifications. This patient-facing role is subject to Humana’s TB screening program and driver safety requirements.
Requirements
- Graduate of an accredited School of Nursing.
- Current state license as a Registered Nurse.
- Proof of current CPR certification.
- Valid driver's license, auto insurance, and reliable transportation.
- At least 2 years of experience as a Registered Nurse.
- Traditional home health experience.
- Management and people leadership experience.
- OASIS certification (HCS-O, COQS, and/or COS-C).
Nice To Haves
- OASIS experience.
- Homecare Homebase (HCHB) experience.
- Foundational knowledge and basic understanding of CMS PDGM.
Responsibilities
- Guide, support, and educate clinicians; assist with goal setting, care planning, and clinical decision-making; and remain available for clinical support during operating hours.
- Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case-management quality and outcomes.
- Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
- Review and audit OASIS, visit notes, and plans of care for accuracy, completeness, and compliance with Medicare and CMS accreditation standards.
- Collaborate with field-based clinicians to ensure timely documentation submission and resolve deficiencies or inconsistencies.
- Assist with OASIS accuracy and validation, ensuring data entry aligns with care plans and physician orders.
- Monitor outcome-based quality indicators and assist in developing performance improvement plans.
- Participate in quality improvement projects, internal audits, and regulatory survey readiness.
- Track and report quality metrics, trends, and areas for improvement to leadership.
- Provide staff education and support regarding compliance issues and documentation standards.
- Stay current on federal and state regulations related to home health care and quality assurance.
- Provide direct patient care on a limited basis in exceptional or unplanned circumstances.
Benefits
- Annual incentive bonus, with potential quarterly and annual payouts.
- Medical benefits.
- Dental benefits.
- Vision benefits.
- 401(k) retirement savings plan.
- Paid time off.
- Company and personal holidays.
- Paid parental and caregiver leave.
- Short-term disability.
- Long-term disability.
- Life insurance.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
