About The Position

The Home Consultant creates a world-class home-buying experience by helping customers identify a floor plan, select options, and coordinate the construction process. The role involves guiding prospective buyers through display homes, explaining features and benefits, and building customer relationships throughout the sales process. Consultants develop product, financing, sales, presentation, and local-market expertise; maintain customer files and follow up using the company CRM; help select inventory and maintain model-home presentation; and develop sales and marketing plans to increase home-center traffic. The position includes a $50,000 base salary plus a commission plan, with the opportunity for career and earnings growth. Home Centers are closed on Sundays.

Requirements

  • At least six months of relationship-driven business-to-consumer sales experience is preferred.
  • General understanding of the retail environment.
  • Ability to obtain appropriate manufactured-home sales licensing.
  • Ability to learn and comply with legal requirements applicable to manufactured-home sales.
  • Strong verbal communication skills.
  • Ability to contribute and perform effectively in a team environment.
  • Strong organizational and time-management skills.
  • Ability to work the required schedule, including Saturdays.
  • Professional demeanor and appearance.
  • Ability to walk the lot and show homes throughout all seasons.
  • Ability to move and lift furniture, promotional items, and similar items weighing up to 75 pounds.
  • Subject to criminal background check and drug screening.

Nice To Haves

  • At least six months of relationship-driven business-to-consumer sales experience.

Responsibilities

  • Protect Clayton's brand and assets by maintaining integrity throughout the sales process.
  • Develop expertise in mortgage-finance concepts, products, sales, sales presentations, and the local market.
  • Maintain customer files and promptly follow up with prospective buyers through the company CRM system.
  • Assist the manager with inventory selection, model-home decorating, and maintaining home appearance.
  • Develop and execute a strategic sales and marketing plan to increase home-center traffic.
  • Show display homes to potential buyers and demonstrate features and benefits.
  • Set home-center appointments using the prospect database and by converting advertising calls and web leads.
  • Participate in sales meetings, training opportunities, and other company-sponsored functions.
  • Collaborate with the team and assist with miscellaneous duties as required.
  • Assist customers in identifying a floor plan, selecting options, and coordinating the construction process.

Benefits

  • $50,000 base salary plus a commission plan.
  • Flexible health, dental, and vision benefits package for full-time team members.
  • Competitive 401(k) programs with investment options and company matching for full- and part-time team members after one year.
  • Paid parental leave.
  • Employee Assistance Programs.
  • Paid time off.
  • Paid holidays.
  • Paid time for volunteering through the Clayton Impact program.
  • Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.
  • Home Centers are closed on Sundays, supporting a balanced working environment.
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