About The Position

The Retail Home Consultant at Clayton creates a world-class home-buying experience by helping customers identify a floor plan, select options, and coordinate the construction process. The role involves guiding prospective buyers through the process of choosing a home and presenting the available options, while contributing to the success and appearance of the home center. The ideal team member represents the Clayton brand with integrity, continually develops knowledge of financing, products, sales, presentation skills, and the local market, and maintains customer files and timely follow-up through the company CRM system. The consultant also supports inventory selection and model-home presentation, develops sales and marketing plans, demonstrates homes, sets appointments, and participates in training and team activities.

Requirements

  • At least 6 months of relationship-driven business-to-consumer sales experience is preferred.
  • General understanding of the retail environment.
  • Ability to obtain appropriate manufactured-home sales licensing.
  • Ability to learn and comply with legal requirements for the sale of manufactured homes.
  • Strong verbal communication skills.
  • Ability to contribute and excel in a team environment.
  • Strong organizational and time-management skills.
  • Ability to work the required schedule, including Saturdays.
  • Professional demeanor and appearance.
  • Ability to walk the lot and show homes throughout all seasons.
  • Ability to move and lift furniture, promotional items, and similar items weighing up to 75 pounds.
  • Must complete a criminal background check and drug screening.

Nice To Haves

  • At least 6 months of relationship-driven business-to-consumer sales experience.

Responsibilities

  • Protect the Clayton brand and assets by maintaining integrity throughout the sales process.
  • Develop expertise in mortgage and finance concepts, products, sales skills, presentations, and the local market.
  • Maintain customer files and follow up promptly with prospective buyers using the company CRM system.
  • Assist the manager with inventory selection, model-home decoration, and maintaining home appearance.
  • Develop and execute a strategic sales and marketing plan to increase home center traffic.
  • Present display homes and demonstrate their features and benefits to prospective buyers.
  • Set home center appointments using the prospect database and by converting advertising calls and web leads.
  • Participate in sales meetings, training opportunities, and other company-sponsored functions.
  • Work cooperatively with the team and assist with miscellaneous duties as required.
  • Help customers identify a floor plan, select options, and coordinate the construction process.

Benefits

  • $50,000 base salary plus a commission plan.
  • Unlimited career and earning potential.
  • Flexible selection of health, dental, and vision benefits for full-time team members.
  • Competitive 401(k) programs with investment options and company matching for full- and part-time team members after one year.
  • Paid parental leave.
  • Employee Assistance Programs.
  • Paid time off.
  • Paid holidays.
  • Paid time for volunteering through the Clayton Impact program.
  • Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.
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