About The Position

Join the program supporting Airbnb’s Luxe offering as a Home Consultant, helping uphold the quality and hospitality standards expected of luxury homes. As part of a Managed Services program, you will conduct in-person home assessments, document property conditions, take photos, and submit detailed evaluation reports for the luxury quality review process. Consultations typically take approximately two hours, depending on property size. This project operates on an as-needed basis. Assignment volume may fluctuate and is not guaranteed. Compensation is per assignment: candidates propose a rate for reviewing and submitting a report for a one-bedroom home. Average base rates in the region generally range from $75 to $90 for a one-bedroom property, with an additional $5 per bedroom up to eight bedrooms. Travel compensation is also provided for each day an assessment is conducted, based on the consultant’s distance to the assessment location. Further travel compensation details and requirements will be shared before offers are extended.

Requirements

  • Have a flexible schedule.
  • Have reliable transportation and be willing to travel to assigned locations.
  • Own a phone or tablet suitable for completing reports and uploading photos.
  • Have excellent communication skills and strong attention to detail.
  • Be proficient in written and spoken English.
  • Be comfortable using technology and able to complete reports with a stable internet connection.
  • Be located within one hour’s driving distance of the job-post location.

Nice To Haves

  • A background in hospitality, customer service, interior design, real estate, or a related field is preferred but not required.

Responsibilities

  • Conduct in-person, onsite home consultations and property evaluations.
  • Capture high-quality photos and document property conditions.
  • Complete structured assessment reports based on an independent evaluation using provided guidelines and templates.
  • Maintain professional and responsive communication and interactions with Hosts.
  • Coordinate scheduling and availability through MediaBox and email.
  • Submit reports accurately and on time following each consultation.
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