About The Position

Join a program supporting Airbnb’s Luxe program as a Home Consultant, helping uphold the exceptional quality and hospitality standards expected of luxury homes in Airbnb’s Luxe offering. As part of the Managed Services program, you will conduct in-person home assessments, document property conditions, capture photos, and provide detailed evaluation reports for the luxury quality review process. Consultations typically take approximately two hours, with duration varying according to property size. The project operates on an as-needed basis. Assignment volume may fluctuate and is not guaranteed; activity levels vary depending on operational demand and market needs. Compensation is per assignment. Candidates propose a base rate for reviewing and submitting a report for a one-bedroom home; average base rates in the region are generally $75–$90. An additional $5 is added per bedroom up to eight bedrooms, with properties larger than eight bedrooms paid at the eight-bedroom rate. Consultants also receive daily travel compensation based on their distance to the assessment location. Further details about travel compensation, requirements, and procedures are shared before offers are extended.

Requirements

  • Have a flexible schedule.
  • Have reliable transportation and be willing to travel to assigned locations.
  • Own a phone or tablet that can be used to complete reports and upload photos.
  • Have strong communication skills.
  • Have strong attention to detail.
  • Be proficient in written and spoken English.
  • Be comfortable with technology and able to complete reports using a stable internet connection.
  • Be located within a one-hour driving distance of the job-post location.

Nice To Haves

  • Background in hospitality, customer service, interior design, real estate, or a related field is preferred but not required.

Responsibilities

  • Conduct in-person, onsite home consultations and property evaluations.
  • Capture high-quality photos and document property conditions.
  • Complete structured assessment reports using provided guidelines and templates, based on independent expert evaluations of properties.
  • Maintain professional and responsive communication and interactions with Hosts.
  • Coordinate scheduling and availability through MediaBox and email.
  • Submit reports accurately and on time after each consultation.
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