Home Care Scheduling Coordinator. Lynnfield, Ma

Guardian Angel Senior Services•Lynnfield, MA

6d•$22 - $25

About The Position

Guardian Angel Senior Services is seeking an organized, dependable, and compassionate Home Care Scheduling Coordinator. The coordinator helps ensure clients receive consistent, quality care by coordinating caregiver schedules and matching caregivers with clients according to availability, qualifications, skills, and client needs. The role involves responding to call-outs, schedule changes, and urgent staffing needs; communicating with caregivers, clients, and office staff; maintaining scheduling records; and supporting caregiver onboarding. This full-time opportunity offers competitive pay based on experience in a supportive, collaborative home care organization, with opportunities for professional growth and work that directly impacts seniors and their families.

Requirements

Previous scheduling, staffing, or coordination experience; home care experience is preferred.
Strong organizational, time-management, and multitasking skills.
Excellent communication and customer service abilities.
Ability to prioritize competing demands and remain composed in a fast-paced environment.
Computer proficiency and familiarity with Microsoft Office.
Dependability, attention to detail, and a team-oriented attitude.

Nice To Haves

Home care experience.
Scheduling software experience.

Responsibilities

Coordinate and maintain caregiver schedules for home care clients.
Match caregivers with clients based on availability, qualifications, skills, and client needs.
Respond promptly to call-outs, schedule changes, and urgent staffing needs.
Communicate effectively and professionally with caregivers, clients, and office staff.
Maintain accurate scheduling records and documentation.
Assist with adding and onboarding new caregivers into the scheduling system.
Help maintain continuity of care and a positive experience for clients and their families.