Home Care Sales Consultant | Client Growth & Business Development

Lafayette • Lafayette, LA

7d

About The Position

Senior Helpers is seeking a motivated, results-driven sales professional to grow its client base throughout Acadiana. The Home Care Sales Consultant guides prospective clients and families through the sales process, from initial inquiry and in-home consultation to a signed service agreement and successful start of care. Working closely with the Community Liaison and other teams, the consultant converts referral opportunities into active clients and introduces families to personalized home care solutions that support safety, independence, and quality of life. The role combines compassionate client engagement with confident sales execution, ownership of opportunities, consistent follow-through, and measurable results.

Requirements

• Demonstrated success in consultative sales, outside sales, business development, or a related field.
• Proven ability to close sales and meet or exceed performance goals.
• Confidence discussing pricing, overcoming objections, and asking for a commitment.
• Strong interpersonal skills and ability to build trust with families during important decisions.
• Excellent communication, organization, time management, and follow-through.
• Ability to manage a sales pipeline independently while collaborating with a team.
• Proactive, self-motivated approach to identifying and converting opportunities.
• Comfort using client management systems and digital tracking tools to document prospect activity, manage follow-ups, and monitor sales performance.
• Flexibility to accommodate occasional evening or weekend consultations based on family needs.
• Valid driver's license, reliable transportation, and ability to travel throughout the local service area.

Nice To Haves

• Experience in home care, home health, hospice, senior living, or healthcare sales.

Responsibilities

• Respond promptly to incoming inquiries, referrals, and qualified leads, building connections with prospective clients and their families.
• Conduct in-home care assessments and consultations to identify needs and recommend appropriate services.
• Explain care options, pricing, service agreements, and next steps; address questions, concerns, and objections professionally and empathetically.
• Close sales by securing signed service agreements and coordinating timely starts of care.
• Identify opportunities to grow services and increase client engagement.
• Manage assigned prospects from initial contact through assessment, signed agreement, and successful start of care.
• Maintain and prioritize an active sales pipeline, follow up consistently, identify barriers to moving forward, and develop strategies to overcome them.
• Track lead sources, conversion rates, lost opportunities, projected client starts, and revenue opportunities.
• Provide regular updates on sales activity, pipeline progress, and performance against established goals.
• Partner with the Community Liaison on referral conversion, joint visits, referral follow-up, and targeted business development activities.
• Identify and pursue growth opportunities through relationship building and community outreach.
• Collaborate with Client Services, Scheduling, and Recruiting to align client needs, anticipated start dates, service commitments, caregiver availability, and staffing needs.
• Coordinate a smooth hand-off to the care team and represent Senior Helpers professionally while promoting its specialized care programs and personalized service options.
• Meet performance goals for lead conversion, new client starts, billable service hours, and revenue growth.
• Maintain accurate documentation of consultations, follow-up activity, agreements, and sales outcomes, and use sales data and feedback to identify improvements.
• Demonstrate accountability, initiative, and consistent follow-through.

Benefits

• Base salary of $45,000 to $55,000 annually, depending on experience and qualifications.
• Quarterly performance bonus opportunities tied to established sales and growth goals.
• Insurance benefits.
• Paid time off (PTO).
• Mileage reimbursement for eligible business travel.
• $50 monthly cell phone stipend.
• Employee Assistance Program (EAP).
• Professional development and training opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed