Home Care Sales Consultant | Client Growth & Business Development

Senior Helpers - Lafayette • Lafayette, LA

7d • $45,000 - $55,000

About The Position

Senior Helpers is seeking a motivated, results-driven sales professional to grow its client base throughout Acadiana. The consultant guides prospective clients and families from initial inquiry and in-home consultation through a signed service agreement and successful start of care. The role combines relationship building, consultative selling, business development, and close coordination with the Community Liaison and internal care teams. The consultant promotes personalized home care solutions that support safety, independence, and quality of life, including specialized programs and service options. Performance is measured against goals for lead conversion, new client starts, billable service hours, and revenue growth. The role requires local travel, with occasional evening or weekend consultations to accommodate family needs.

The position offers a base salary of $45,000 to $55,000 annually, depending on experience and qualifications, with quarterly performance bonus opportunities. Benefits include insurance benefits, paid time off, mileage reimbursement for eligible business travel, a $50 monthly cell phone stipend, an Employee Assistance Program, and professional development and training opportunities. Benefit eligibility and plan terms apply.

Requirements

• Demonstrated success in consultative sales, outside sales, business development, or a related field.
• Proven ability to close sales and meet or exceed performance goals.
• Confidence discussing pricing, overcoming objections, and asking for a commitment.
• Strong interpersonal skills and the ability to build trust with families during important decisions.
• Excellent communication, organization, time management, and follow-through.
• Ability to manage a sales pipeline independently while collaborating with a team.
• Proactive, self-motivated approach to identifying and converting opportunities.
• Comfort using client management systems and digital tracking tools to document prospect activity, manage follow-ups, and monitor sales performance.
• Flexibility to accommodate occasional evening or weekend consultations based on family needs.
• Valid driver's license, reliable transportation, and ability to travel throughout the local service area.

Nice To Haves

• Experience in home care, home health, hospice, senior living, or healthcare sales.

Responsibilities

• Respond promptly to incoming inquiries, referrals, and qualified leads, building connections with prospective clients and families.
• Conduct in-home care assessments and consultations, identify needs, and recommend appropriate services.
• Explain care options, pricing, service agreements, and next steps; address questions, concerns, and objections professionally and empathetically.
• Close sales by securing signed service agreements and coordinating timely starts of care.
• Identify additional opportunities to grow services and increase client engagement.
• Manage assigned prospects from initial contact through assessment, signed agreement, and successful start of care.
• Maintain an organized sales pipeline, prioritize opportunities, follow up consistently, and develop strategies to address barriers to moving forward.
• Track lead sources, conversion rates, lost opportunities, projected client starts, and revenue opportunities; provide regular updates on activity, pipeline progress, and performance against goals.
• Partner with the Community Liaison to convert referrals into active clients, participate in joint visits and referral follow-up, and pursue business development opportunities through relationship building and community outreach.
• Collaborate with Client Services, Scheduling, and Recruiting to align client needs and anticipated start dates with caregiver availability and staffing needs.
• Coordinate a smooth hand-off to the care team and represent Senior Helpers professionally while promoting specialized care programs and personalized service options.
• Meet established performance goals for lead conversion, new client starts, billable service hours, and revenue growth.
• Maintain accurate documentation of consultations, follow-up activity, agreements, and sales outcomes, and use sales data and feedback to identify improvements.
• Demonstrate accountability, initiative, and consistent follow-through.

Benefits

• Base salary of $45,000 to $55,000 annually, depending on experience and qualifications.
• Quarterly performance bonus opportunities tied to established sales and growth goals.
• Insurance benefits.
• Paid time off (PTO).
• Mileage reimbursement for eligible business travel.
• $50 monthly cell phone stipend.
• Employee Assistance Program (EAP).
• Professional development and training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed