Home Care RN Intake Coordinator

Health First Careers•Melbourne, FL

About The Position

The Health First Homecare (HFHC) Registered Nurse (RN) Intake Coordinator facilitates admission and access to Health First Homecare services through clinical referral review, care management coordination, and collaboration with referral sources. The role supports Home Care Clinical Liaisons, Hospital Division Care Managers, and the Integrated Delivery Network (IDN) of licensed practitioners to ensure safe transitions of care to home health. The coordinator reviews patient medical records and completes assessments to evaluate health status, care gaps, barriers to health success, and suitability for home health. The role gathers referral and clinical information, supports patients and families through the referral process, coordinates individualized plans of care, develops referral-source relationships, and reports assigned metrics to Home Care leadership.

Requirements

  • Associate degree in Nursing or nursing diploma.
  • Two years of acute care experience as a registered nurse.
  • Current RN licensure in Florida or licensure by endorsement.
  • American Heart Association Basic Life Support (BLS) Healthcare Provider completion before the start date, maintained thereafter.
  • Must satisfy the Florida Agency for Health Care Administration (AHCA) Level 2 background screening.
  • Excellent written and oral communication skills.
  • Strong computer and typing skills, including proficiency with Microsoft Office Suite.
  • Self-directed, with the ability to function autonomously.

Nice To Haves

  • Bachelor of Science in Nursing (BSN).
  • One year of home health nursing or case management experience.
  • Knowledge of ICD-10 codes, PDGM, and Medicare qualification for home health admission.
  • Knowledge of Medicare and The Joint Commission regulations.

Responsibilities

  • Perform individualized clinical assessments of patient medical records to ensure safe transitions from hospital to outpatient care.
  • Complete patient assessments within designated time frames, including evaluation of health status, care gaps, and barriers to success in Home Care.
  • Communicate with referral sources to gather demographics, diagnoses, clinical information, surgeries, physician orders, and reimbursement or insurance information.
  • Use clinical nursing skills and judgment collaboratively to verify patient appropriateness for home health and facilitate healthcare outcomes.
  • Serve as an educational resource for referral sources, patients, and family members throughout the home health referral process.
  • Communicate with patients and families about home care and coordinate with community partners for complex discharge needs.
  • Maintain ongoing communication and documentation regarding referral status and final disposition.
  • Collaborate with clinical teams, nursing supervisors, and scheduling to coordinate home health referrals and establish individualized plans of care.
  • Meet monthly monetary targets in collaboration with the liaison team to support business development opportunities.
  • Promote HF Homecare services and benefits to potential patients and referral sources.
  • Identify needs and opportunities for other services within the IDN and facilitate referrals for alternate services.
  • Report daily on assigned metrics to the Home Care leadership team.
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