Home Care Case Manager

BRISTOL AGING AND WELLNESS INC•Fall River, MA

11d•$29•Onsite

About The Position

This position is responsible for initial client assessments, reassessments, and ongoing case management of home care clients in compliance with Elder Affairs and agency guidelines.

Requirements

Associates degree degree in human services or related discipline required
Excellent oral and written communications skills
ability to effectively relate to a wide variety of personalities
strong assessment skills
basic computer skills
organizational and time management skills
ability to multi-task and work in a fast-paced, high volume work environment
Driver’s license and reliable transportation required

Nice To Haves

Bachelors degree preferred
Elder service helpful

Responsibilities

Conducts a comprehensive evaluation to determine the full scope of clients’ needs.
Determines eligibility for programs.
Develops appropriate service plans that meet consumer choice and budget guidelines.
Partners with vendors to implement home care services.
Monitors clients for changes requiring adjustments to service levels.
Assists clients with problem solving and makes referrals as needed.
Communicates with contracts administrator regarding vendor quality issues.
Assists with applications for public benefits and health insurance and problem resolution related to benefits.
Coordinates safe hospital and nursing facility discharges.
Collaborates with other programs and agencies.
Conducts skills training for consumers enrolled in the consumer directed care program.
Documents phone calls, visits, and all activity in accordance with Elder Affairs’ and agency requirements; maintains client records accurately and within the mandated timeframe.
Participates in office coverage responsibilities on a rotating basis.