Case Manager - Home Care

Auburn • Auburn, NH

3d

About The Position

Visiting Angels Living Assistance is seeking a kind, compassionate, professional Case Manager to oversee client care. This full-time position includes participation in an on-call rotation. The role involves marketing and attaining new clients, managing client cases and maintaining strong relationships with clients, coordinating with caregivers to staff cases appropriately, performing field evaluations, and completing other assigned tasks. Providing client care may also be necessary at times.

The position is suited to someone who enjoys working with older adults and supporting their care teams. The successful candidate will be self-motivated, goal-oriented, committed to client service excellence, and able to work independently while maintaining positive relationships with staff, clients, family members, and referral sources. References and background checks will be performed. The agency promotes a drug-free environment.

Requirements

• Associate degree required.
• Minimum of 5 years of experience in the healthcare field.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Proficiency with scheduling systems and other healthcare-industry-related software.
• Self-motivated and goal-oriented.
• Ability to listen and communicate clearly, fluently, and diplomatically, orally and in writing.
• Ability to remain flexible, resilient, and calm, maintain a sense of humor, and present a well-groomed professional image.
• Ability to plan, organize, prioritize, delegate, and accurately follow through on work activities despite time constraints and interruptions, and meet deadlines.
• Ability to work independently with minimal direction or supervision.
• Ability to generate goodwill for the agency with staff, clients, family members, and referral sources.
• Strong commitment to client service excellence.
• Ability to lawfully work in the United States.
• References and background checks will be performed.

Nice To Haves

• Two years of supervisory experience in home care is preferred.

Responsibilities

• Oversee client care and manage client cases.
• Market the agency's services and attain new clients.
• Maintain strong relationships with clients.
• Work with caregivers to properly staff cases.
• Perform field evaluations.
• Provide client care when necessary.
• Participate in the on-call rotation.
• Complete other assigned tasks.

Benefits

• Competitive wages

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree