Home Care Agency Supervisor

Kintegra Health•Gastonia, NC

About The Position

The Home Care Agency (HCA) Supervisor oversees the care provided by CNA staff and directs and develops both CNA and office staff. The HCA office staff coordinate and manage participant care in accordance with state and federal guidelines. The Supervisor plans, implements, and evaluates patient care plans to ensure they are appropriate for individual patient needs. The position reports directly to the HCA Director and acts as the HCA Director in the Director’s absence. The Supervisor oversees nursing operations, personnel, quality of care, budgets, policies and procedures, and documentation. The role serves adult and geriatric patients and includes completing initial assessments, reassessments, and supervisory visits every 90 days. The Supervisor is on call during evenings and after hours and must be available while staff are providing care in patients’ homes.

Requirements

RN degree.
1–2 years working as a Nursing Supervisor, including at least 1 year working with the frail elderly population.
Currently listed as an RN in the state of North Carolina.
No substantiated findings of neglect, abuse, or misappropriation of patients.
Valid driver’s license and personal vehicle insurance; dependable transportation.
Good driving record.
Effective verbal and written communication skills.
Knowledge of and ability to care for adults with chronic health conditions.
Practice only within the scope of authority.
Medical clearance for communicable diseases and up-to-date immunizations before direct participant contact.

Nice To Haves

Home Care experience preferred.

Responsibilities

Select, orient, train, assign, schedule, coach, counsel, and discipline employees; communicate job expectations; monitor and appraise performance; recommend compensation actions; and follow policies and procedures.
Contribute information to strategic plans and reviews, implement operational and customer-service standards, resolve problems, and identify system improvements with the HCA Director.
Provide annual budget information, monitor expenditures, identify variances, and implement corrective actions under the HCA Director’s direction.
Write and update home care policies and procedures.
Develop and interpret nursing division philosophies and standards of care and enforce adherence to state regulations.
Provide information to patients and the health care team by answering questions and requests.
Address patient needs by using Home Care Coordinators and team strategies.
Maintain a safe and clean working environment by designing and implementing procedures, rules, and regulations, and seeking assistance from other health care professionals as needed.
Audit participant and department records to maintain documentation of patient care services.
Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications.
Maintain cooperative relationships among health care teams by communicating information, responding to requests, building rapport, and participating in team problem-solving.
Accept responsibility for organizational goals and explore opportunities to add value to job accomplishments.
Complete initial assessments, reassessments, and supervisory visits every 90 days.
Provide on-call coverage evenings and after hours, and remain available while staff are providing care in homes.
Perform other duties as assigned by the HCA Director.