Holiday Helper

Carters Inc. • Byron Center, MI

5d

About The Position

As a Holiday Helper, you will be a welcoming first point of contact for families shopping at Carter’s. You will help customers find products and understand their styles, features, and benefits, while supporting a positive shopping experience in a busy retail environment. The role includes register transactions, replenishing the sales floor, handling shipments, communicating promotions and the brand loyalty program, and helping maintain a safe and clean store. Availability may include days, nights, weekends, and holidays as scheduled. The role requires the ability to lift up to 40 pounds and perform frequent bending, stooping, reaching, pushing, and pulling, as well as standing or walking for extended periods and climbing a ladder.

Carter’s describes its culture as close-knit, welcoming, and inclusive, with emphasis on caring, teamwork, flexibility, growth, and training and development. The company is an apparel retailer for babies and young children, encompassing Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Confidently and proactively resolve customer issues while balancing multiple customers in a busy retail environment.
• Welcome customers and assist them with product styles, features, and benefits.
• Use omnichannel options as needed to meet customer needs and provide a positive shopping experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Communicate current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit employees’ lives, with hours of operation intended to support balancing work and personal activities.
• 30% discount on Carter’s brands.
• Referral bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed