Holiday Helper

Carter's • Fontana, CA

5d

About The Position

As a Holiday Helper, you will be the first face of the Carter’s brand for growing families, helping customers celebrate milestones and find products for their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes employees’ skills and talents.

Carter’s is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company emphasizes quality, a close-knit culture, and team training and development. Its culture values caring, teamwork, flexibility, and growth.

This retail role involves welcoming and assisting customers, providing product guidance, handling transactions, supporting store replenishment and shipment, and maintaining a safe and clean store. The position requires lifting up to 40 pounds and frequent physical activity. Availability may include days, nights, weekends, and holidays as scheduled. Compensation ranges from $15.50 to $17.75 per hour, based on experience and location.

Requirements

• A positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.
• A relative in a management role at this store location.

Responsibilities

• Confidently and proactively resolve customer issues while balancing multiple customers in a busy retail environment.
• Welcome customers warmly and assist them with product styles, features, and benefits.
• Use omnichannel resources as needed to meet customer needs and provide a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit employees’ lives, with hours of operation that support balancing work and personal activities.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Training and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed