Holiday Helper

Carter's•Gonzales, LA

About The Position

As a Holiday Helper, you will be the first face of the Carter’s brand for growing families, welcoming customers and helping them find products for milestones throughout their parenting journey. You will work in a welcoming and inclusive retail environment and help create a positive shopping experience while supporting store operations.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective, professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.
  • A relative in a management role at this store location.

Responsibilities

  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Welcome customers warmly and assist them with product styles, features, and benefits.
  • Use omnichannel services as needed to meet customer needs and provide a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotions and the brand loyalty program, including credit, to customers.
  • Help minimize store loss through exceptional customer service and by maintaining a safe, clean store.

Benefits

  • Schedules designed to fit employees’ lives; operating hours allow time for personal activities.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
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