Holiday Helper

Carter's • Park City, UT

8d

About The Position

As a Holiday Helper, you will be the first face of the Carter’s brand for growing families. You will welcome customers, help them find products for their family’s needs, and support a positive shopping experience in a busy retail environment. The role includes customer service, point-of-sale transactions, replenishment, shipment support, and communicating promotional events and the brand loyalty program.

Carter’s describes its environment as welcoming and inclusive, with a close-knit culture and training and development programs. Store schedules may include days, nights, weekends, and holidays as scheduled.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed.
• Ability to frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.
• A relative in a management role at this store location.

Responsibilities

• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Greet customers warmly and help them understand product styles, features, and benefits.
• Use omnichannel options as needed to meet customer needs and support a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules intended to fit employees’ lives and allow balance with personal activities.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Training and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed