Holiday Helper

Carter's•Strongsville, OH

13d

About The Position

As a Holiday Helper, you will be a welcoming first point of contact for families shopping at Carter’s. You will help customers discover products for babies and young children and support them throughout their shopping experience in a busy retail environment. The role includes customer service, sales-floor replenishment, shipment support, point-of-sale transactions, and helping maintain a safe, clean store. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

Positive, solutions-oriented mindset.
Demonstrated customer service and customer engagement skills.
Effective, professional verbal and written communication skills.
Ability to manage multiple tasks at once.
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability that may include days, nights, weekends, and holidays as scheduled.
A relative in a management role at this store location.

Responsibilities

Proactively resolve customer issues while serving multiple customers in a busy retail environment.
Welcome customers and assist them with product styles, features, and benefits.
Use omnichannel resources as needed to meet customer needs and provide a positive shopping experience.
Execute and expedite point-of-sale and register transactions.
Complete floor replenishment and shipment tasks as needed.
Explain current promotional events and the brand loyalty program, including credit, to customers.
Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

Schedules designed to fit employees’ lives, with hours of operation intended to support balancing work and personal activities.
30% discount on Carter’s brands.
Referral bonuses.

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