Holiday Helper

Carter's • Springfield, IL

7d • Onsite

About The Position

As a Holiday Helper, you will represent the Carter’s brand and assist families throughout their shopping experience. You will welcome customers, help them find products, support purchases and transactions, and maintain the store in a safe and clean condition. This role contributes to a positive shopping experience in a busy retail environment and may include varied scheduled availability.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Proactively resolve customer issues and manage multiple customers in a busy retail environment.
• Greet customers warmly and assist them with product styles, features, and benefits.
• Use omnichannel options as needed to meet customer needs and support a positive shopping experience.
• Complete and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit personal activities, supported by the company’s hours of operation.
• 30% discount on Carter’s brands.
• Referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed