Holiday Helper

Carter's • Cypress, TX

8d • Onsite

About The Position

As a Holiday Helper, you will be the first face of the Carter’s brand for growing families, helping customers discover baby essentials, school clothing, and products for moments throughout their parenting journey. You will work in a welcoming and inclusive retail environment that values team members’ skills and talents. The role involves assisting customers, supporting store operations, and helping maintain a positive shopping experience.

Requirements

• Demonstrated customer service or customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.
• A relative in a management role at this store location.

Nice To Haves

• A positive and solutions-oriented mindset.

Responsibilities

• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Greet customers warmly and help them with product styles, features, and benefits.
• Use omnichannel services as needed to meet customer needs and provide a positive shopping experience.
• Process and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit employees’ lives.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Training and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed