Holiday Helper

Carters Inc.•Lynnwood, WA

8d•$17 - $19

About The Position

As a Holiday Helper, you will be a welcoming first point of contact for families shopping at Carter’s. You will assist customers throughout their shopping experience, provide product information, support store operations, and help maintain a safe and clean store. The role is in a busy retail environment and requires availability that may include days, nights, weekends, and holidays as scheduled. The position pays $16.50–$18.75 per hour, based on experience and location.

Requirements

Positive, solutions-oriented mindset.
Demonstrated customer service and customer engagement skills.
Effective, professional verbal and written communication skills.
Ability to manage multiple tasks at once.
Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

Proactively resolve customer issues and assist multiple customers in a busy retail environment.
Greet customers warmly and help them understand product styles, features, and benefits.
Use omnichannel resources as needed to meet customer needs and provide a positive shopping experience.
Execute and expedite point-of-sale and register transactions.
Replenish the sales floor and process shipments as needed.
Explain current promotional events and the brand loyalty program, including credit, to customers.
Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.