Holiday Helper

Carter's • Lancaster, PA

7d

About The Position

As a Holiday Helper, you will be the first face of the Carter’s brand for growing families, welcoming customers and helping them find products for moments throughout their parenting journey. You will work in a welcoming and inclusive retail environment and help deliver a positive shopping experience. The role includes customer assistance, register transactions, store replenishment, and maintaining a safe, clean store. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Greet customers warmly and provide assistance with product styles, features, and benefits.
• Use omnichannel options as needed to meet customer needs and ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit employees’ lives and allow balance with personal activities.
• 30% discount on Carter’s brands.
• Referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed