Holiday Helper

Carters Inc. • Springfield, IL

8d • $14 - $16 • Onsite

About The Position

As a Holiday Helper, you will represent Carter’s to families and customers in a busy retail environment. You will welcome customers, help them find products and understand product features, and support a positive shopping experience using omnichannel resources as needed. The role also includes register transactions, store replenishment and shipment tasks, communicating promotions and the brand loyalty program, and helping maintain a safe, clean store. Availability may include days, nights, weekends, and holidays as scheduled. The position pays $14.00–$16.00 per hour, based on experience and location.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Proactively resolve customer issues while balancing the needs of multiple customers in a busy retail environment.
• Greet customers warmly and assist them with product styles, features, and benefits.
• Use omnichannel resources as needed to meet customer needs and provide a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to fit employees’ lives, supported by the company’s hours of operation.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Training and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed