Holiday Helper

Carter's•Ellenton, FL

8d•Onsite

About The Position

As a Holiday Helper, you will be the first face of the Carter’s brand for growing families, welcoming customers and helping them find products for their parenting journey. You will work in a welcoming and inclusive retail environment and support customers with product information, purchases, and a positive shopping experience. Duties may be changed or reassigned at management’s discretion, and you may be asked to perform duties not listed in the job description.

Requirements

Positive, solutions-oriented mindset.
Demonstrated customer service and customer engagement skills.
Effective, professional verbal and written communication skills.
Ability to manage multiple tasks at once.
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability that may include days, nights, weekends, and holidays as scheduled.
A relative in a management role at this store location.

Responsibilities

Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
Welcome customers and assist them with product styles, features, and benefits.
Use omnichannel services as needed to meet customer needs and provide a positive shopping experience.
Execute and expedite point-of-sale/register transactions.
Complete floor replenishment and shipment tasks as needed.
Explain current promotional events and the brand loyalty program, including credit, to customers.
Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

Schedules intended to fit employees’ lives and allow balance between work and personal activities.
30% discount on Carter’s brands.
Referral bonuses.
Training and development programs.

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