Holiday Coordinator ice! Seasonal

Marriott•Grapevine, TX

About The Position

Assist in coordinating the operation of Special Events or Leisure Experience activities, such as ICE!, Best of Florida Christmas, and SummerFest. Check operational status, lighting, audiovisual equipment, cleanliness, and systems, and correct aesthetic deficiencies. Follow training guidelines in support of the Special Events Manager and Assistant Managers, and monitor and assist with training Special Events employees. Learn and operate event software systems for ticketing, retail, inventory, and space usage. Resolve financial, inventory, and numeric discrepancies. Follow company policies and procedures, report accidents and unsafe conditions, maintain a clean and professional appearance, protect confidential information and company assets, and provide attentive guest service. Communicate professionally, build positive working relationships, support team goals, and meet quality standards. Identify and recommend ideas, technologies, or processes that could improve efficiency, productivity, quality, safety, or cost savings. The role may require standing, sitting, or walking for extended periods or a full shift, and moving or handling objects weighing up to 25 pounds without assistance. Perform other reasonable duties as requested.

Requirements

  • High school diploma or G.E.D. equivalent.
  • At least 1 year of related work experience.

Responsibilities

  • Assist in coordinating the operation of Special Events or Leisure Experience activities.
  • Check operational status, lighting, audiovisual equipment, cleanliness, and systems, and correct aesthetic deficiencies.
  • Follow training guidelines in support of the Special Events Manager and Assistant Managers.
  • Monitor and assist with training Special Events employees.
  • Learn and operate event software systems for ticketing, retail, inventory, and space usage.
  • Resolve financial, inventory, and numeric discrepancies.
  • Follow company policies and procedures and report accidents, injuries, or unsafe work conditions.
  • Maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, and thank them sincerely.
  • Communicate clearly and professionally, including answering telephones with appropriate etiquette.
  • Develop positive working relationships and support the team in achieving common goals.
  • Comply with quality assurance expectations and standards.
  • Identify and recommend ideas, technologies, or processes to improve efficiency, productivity, quality, safety, or cost savings.
  • Perform other reasonable job duties as requested.
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