Holiday Seasonal Help

TJX•Virginia Beach, VA

3d•Onsite

About The Position

The Holiday Seasonal Help associate is responsible for delivering a highly satisfied customer experience by engaging with customers, following customer experience practices, and maintaining a clean and organized store environment. The role follows operational, merchandise, labor, safety, and loss-prevention standards and may involve cross-training in multiple store areas to support business needs. The associate may perform other duties as assigned.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Engage and interact with customers while modeling established customer experience practices for internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Ring customer purchases and returns accurately and provide correct change according to operating procedures.
Promote credit and loyalty programs.
Follow merchandising philosophy, procedures, and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain sales-floor organization, cleanliness, and recovery standards, and help maintain the cleanliness of the entire store.
Provide and accept recognition and constructive feedback.
Follow labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.