HMIS Administrator

Greater Flint Health Coalition Inc•Flint, MI

10d•$50,000 - $65,000•Onsite

About The Position

The full-time Homeless Management Information System (HMIS) Administrator for Housing Initiatives administers, maintains, and supports the HMIS database in coordination with the Flint/Genesee County Continuum of Care (CoC). The role is the primary point of contact for HMIS users and is responsible for data quality, system integrity, regulatory compliance, and effective reporting. The Administrator provides technical assistance, user training, and analytical support to participating agencies while ensuring compliance with HUD HMIS Data Standards and applicable federal, state, and local requirements. The position supports CoC planning and performance evaluation, coordinates required reporting and the annual Point-in-Time Count, and works with agencies, community partners, committees, and the HMIS software vendor. It also involves protecting sensitive client information and participating in CoC meetings and workgroups. The position reports to the Director of Housing Initiatives and is based in Flint, Michigan. It is full-time, salaried, with a regular schedule of Monday through Friday, 8:30 a.m. to 5:00 p.m.; meetings and events may take place earlier, later, or on weekends as required. Some local and out-of-state travel is required.

Requirements

Bachelor's degree in Information Systems, Computer Science, Public Administration, Social Work, Public Health, or a related field.
Two or more years of experience administering databases, HMIS, case management software, or similar information systems.
Excellent organizational skills and attention to detail.
Ability to train users with varying levels of technical proficiency.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite, particularly Excel.
Experience with database management and report development.
Ability to maintain confidentiality and exercise sound judgment.
Ability to work independently while managing multiple priorities and deadlines.
Ability to write and prepare grant proposals.
Strong analytical and mathematical skills, including the ability to measure and evaluate program performance.
Valid Michigan driver’s license and an insured, operable automobile for authorized travel.
Some local and out-of-state travel is required.
Demonstrated ability to take initiative and work proactively, independently and in teams; ability to excel in an open office environment.
Passion for the Greater Flint Health Coalition’s mission, vision, and values, and ability to promote them internally and externally.
Motivated, career-driven self-starter.

Nice To Haves

A passion for affordable housing and ending homelessness.
Knowledge of and/or experience in homelessness and housing programs.
Experience with state and/or federal grants.
Experience with and/or knowledge of HUD Continuum of Care programs.

Responsibilities

Serve as the primary administrator for the CoC HMIS, ensuring compliance with HUD HMIS data standards, federal regulations, and organizational policies.
Configure, maintain, and manage HMIS user accounts, licenses, permissions, security settings, and system access for participating agencies.
Develop, implement, and maintain HMIS policies, procedures, data standards, privacy and security plans, and user documentation.
Provide onboarding, training, technical assistance, and ongoing support to HMIS users and participating organizations; respond to standard requests within one week and urgent requests within three business days.
Monitor participating agencies for HMIS data quality, privacy, security, and participation compliance; conduct routine audits and provide corrective guidance and technical assistance.
Ensure consistent participation of HMIS recipients and subrecipients and maintain current HMIS licensing for participating agencies.
Generate, analyze, and distribute standard, customized, and HUD-required reports, including APR, PIT Count, HIC, LSA, AHAR, SPM, and CAPER reports; coordinate Governance Council review and approval of applicable reports before submission.
Analyze data trends and outcomes and recommend improvements to data quality, program performance, and system effectiveness.
Facilitate regular Analysis and Planning Committee meetings and HMIS Administration meetings.
Coordinate the annual Point-in-Time Count with input from the Analysis and Planning Committee, in accordance with HUD requirements.
Assist with CoC planning, including HMIS grant administration, annual HUD NOFO grant renewals, Consolidated Plan reporting, and identifying opportunities to expand HMIS resources and integrate with broader human services systems.
Monitor recipient and subrecipient compliance with HUD regulations and HMIS requirements, reporting performance concerns and compliance issues to the Governance Council as appropriate.
Collaborate with program staff, community partners, and the HMIS software vendor to troubleshoot system issues, improve data collection practices, and enhance reporting accuracy.
Participate in CoC committees, workgroups, Governance Council meetings as a non-voting member with at least 75% attendance, performance reviews, and other relevant community meetings.
Maintain confidentiality and security of sensitive client information in accordance with HIPAA, HUD regulations, and organizational privacy policies.
Perform other duties as assigned.