HIV & Hepatitis Prevention Navigator

Neighborhood Health•Alexandria, VA

10d

About The Position

The HIV & Hepatitis Prevention Navigator facilitates routine HIV, hepatitis B (HBV), and hepatitis C (HCV) screening, timely linkage to care, and HIV comprehensive prevention services through Neighborhood Health’s Gilead FOCUS program. The role works with clinical teams to identify patients due for screening, coordinate follow-up after positive or abnormal results, and help patients overcome barriers to care. It provides culturally responsive education and navigation, maintains accurate documentation, and supports reporting and continuous quality improvement across medical sites. The Navigator also attends grant meetings with Neighborhood Health and Gilead teams. The position involves travel between Neighborhood Health medical sites and occasional travel to local or regional agencies for meetings and training. Work-related travel is reimbursed according to Neighborhood Health policy. Other duties and responsibilities may be assigned.

Requirements

Bachelor’s degree in public health, social work, health sciences, or a related field and/or 1 to 3 years of relevant experience in patient navigation, care coordination, case management, or community health services.
Excellent interpersonal and cross-cultural communication skills and ability to work effectively with a diverse workforce and underserved patient populations.
Ability to use motivational interviewing, provide respectful patient education, and help patients overcome barriers to care.
Strong organizational, critical-thinking, and problem-solving skills, including ability to manage multiple referrals and follow-up tasks across clinical sites.
Experience with electronic health records, data entry, database maintenance, and reporting.
Ability to collaborate with multidisciplinary teams, follow program protocols, and support workflow improvements.
Ability to travel between Neighborhood Health medical sites and occasionally to local or regional agencies for meetings and training.
Maintain patient confidentiality and comply with HIPAA and Neighborhood Health policies.

Nice To Haves

Experience working with HIV, viral hepatitis, sexual health, or prevention services.
Familiarity with eClinicalWorks and Azara; training is provided as needed.
Fluency in Spanish or Amharic.

Responsibilities

Integrate routine, opt-out HIV, HBV, and HCV screening into clinic workflows with providers and clinical staff, following Neighborhood Health protocols.
Use eClinicalWorks, Azara reports, and screening lists to identify patients due for testing and coordinate outreach, appointments, and provider-ordered laboratory testing.
Monitor result and referral tracking lists with clinical teams to support prompt review of positive or abnormal results and timely patient follow-up.
Coordinate HIV confirmatory testing and follow-up appointments as directed by clinical staff, including HCV RNA testing after a positive HCV antibody result.
Link patients with newly identified or previously diagnosed HIV, HBV, or HCV to appropriate medical care, including the Ryan White team and specialty providers as applicable.
Conduct outreach and facilitate re-engagement for patients with known HIV or HCV who are out of care.
Identify HIV-negative patients who may benefit from comprehensive HIV prevention services using standardized assessments and provider referrals.
Coordinate linkage to HIV prevention services, including provider evaluation for PrEP, risk-reduction counseling, and other indicated services; promptly escalate reports of recent exposure to clinical staff.
Educate patients about screening, follow-up care, prevention, and treatment adherence using approved materials and teach-back techniques.
Identify barriers to care, including transportation, insurance, cost, language, scheduling, and stigma; coordinate interpreter services and referrals to available support resources.
Track referrals through completion, confirm attendance at initial care or prevention appointments, and document linkage outcomes and unresolved barriers.
Accurately and promptly document patient contacts, assessments, referrals, follow-up activities, and linkage outcomes in eClinicalWorks and designated program systems.
Maintain screening and navigation data for program monitoring and grant reporting, including testing completion, positive results, linkage to care, re-engagement, and prevention referrals and outcomes.
Assist with data validation, screening dashboards, chart reviews, and quality improvement; identify workflow gaps and share recommendations with program and clinical leadership.
Participate in provider and staff education, team huddles, funder program meetings, and relevant local or regional meetings and trainings as needed.
Maintain current knowledge of HIV and viral hepatitis screening, patient navigation, and HIV prevention through ongoing education and training.
Meet assigned time frames and program performance measures while maintaining quality, efficiency, and accuracy.
Maintain patient confidentiality and comply with HIPAA and Neighborhood Health policies.
Perform other duties and assignments as requested.