HIV & Hepatitis Prevention Navigator

Neighborhood Health•Alexandria, VA

1h•$25 - $30

About The Position

The HIV & Hepatitis Prevention Navigator facilitates routine HIV, hepatitis B (HBV), and hepatitis C (HCV) screening and timely linkage to care and HIV comprehensive prevention services through Neighborhood Health’s Gilead FOCUS program. The role works with clinical teams to identify patients due for screening, coordinate follow-up after positive or abnormal results, and help patients overcome barriers to care. The Navigator provides culturally responsive patient education and navigation, maintains accurate documentation, and supports data reporting and continuous quality improvement across medical sites. The position also attends grant meetings with Neighborhood Health and Gilead teams. The role requires travel between Neighborhood Health medical sites and occasional travel to local or regional agencies for meetings and trainings. Work-related travel is reimbursed in accordance with Neighborhood Health policy. Other duties and assignments may be requested.

Requirements

Bachelor’s degree in public health, social work, health sciences, or a related field and/or 1 to 3 years of relevant experience in patient navigation, care coordination, case management, or community health services.
Excellent interpersonal and cross-cultural communication skills and the ability to work effectively with a diverse workforce and underserved patient populations.
Ability to use motivational interviewing, provide respectful patient education, and assist patients in overcoming barriers to care.
Strong organizational, critical thinking, and problem-solving skills; ability to manage multiple referrals and follow-up tasks across clinical sites.
Experience with electronic health records, data entry, database maintenance, and reporting.
Ability to collaborate with multidisciplinary teams, follow program protocols, and support implementation of workflow improvements.

Nice To Haves

Experience working with HIV, viral hepatitis, sexual health, or prevention services.
Familiarity with eClinicalWorks and Azara.
Fluency in Spanish or Amharic.

Responsibilities

Work with providers and clinical staff to integrate routine, opt-out HIV, HBV, and HCV screening into standard clinic workflows in accordance with Neighborhood Health protocols.
Use eClinicalWorks, Azara reports, and screening lists to identify patients due for testing and coordinate outreach, appointments, and completion of provider-ordered laboratory testing.
Monitor result and referral tracking lists with clinical teams to ensure prompt provider review of positive or abnormal results and timely patient follow-up under established protocols.
Coordinate HIV confirmatory testing and follow-up appointments as directed by clinical staff, including HCV RNA testing following a positive HCV antibody result.
Link patients with newly identified or previously diagnosed HIV, HBV, or HCV to appropriate medical care, including Neighborhood Health’s Ryan White team and specialty providers as applicable.
Conduct outreach to patients with known HIV or HCV who are out of care and facilitate re-engagement through appointment scheduling, reminders, and coordination with care teams.
Use standardized assessment tools and provider referrals to identify HIV-negative patients who may benefit from HIV comprehensive prevention services.
Offer and coordinate linkage to HIV prevention services, including provider evaluation for pre-exposure prophylaxis (PrEP), risk-reduction counseling, and other indicated services.
Escalate reports of recent exposure promptly to clinical staff.
Provide patient education on HIV and viral hepatitis screening, follow-up care, prevention, and treatment adherence using approved materials and teach-back techniques.
Identify and address barriers to care, including transportation, insurance, cost, language, scheduling, and stigma; coordinate interpreter services and referrals to available support resources.
Follow referrals through completion, confirm attendance at initial care or prevention appointments, and document linkage outcomes and unresolved barriers.
Document patient contacts, assessments, referrals, follow-up activities, and linkage outcomes accurately and promptly in eClinicalWorks and designated program tracking systems.
Maintain screening and navigation data for program monitoring and grant reporting, including testing completion, positive results, linkage to care, re-engagement, and HIV prevention referrals and outcomes.
Assist with data validation, screening dashboards, chart reviews, and quality improvement activities; identify workflow gaps and share recommendations with program and clinical leadership.
Participate in provider and staff education, team huddles, program meetings with the funder, and relevant local or regional meetings and trainings, as needed.
Maintain current knowledge relevant to HIV and viral hepatitis screening, patient navigation, and HIV prevention through ongoing education and training.
Perform duties within established time frames and meet assigned program performance measures while maintaining quality, efficiency, and accuracy.
Maintain patient confidentiality and comply with HIPAA and Neighborhood Health policies when accessing records, communicating with patients, or sharing information with authorized partners.
Perform other duties and assignments as requested.