HIM Tech II

Cheyenne Regional Medical Center • Cheyenne, WY

6d

About The Position

The HIM Tech II performs basic functions supporting customer service, Release of Information (ROI), birth certificates, and the preparation, scanning, and indexing of current and archived medical records. The role processes complex and non-complex ROI requests, analyzes records for completeness, manages documentation and deficiencies in Epic, and scans and indexes records in OnBase. It also supports patients and customers with required forms and MyChart activation, retrieves archived records, and handles medical images and fetal monitor strips. The HIM Tech II follows HIPAA regulations and department processes, meets quality and productivity standards, and participates in LEAN practices.

Requirements

• High school diploma or an equivalent certificate from an accredited program, or a higher degree.
• At least one year of experience with an electronic patient record system, computerized deficiency system, and qualitative analysis, or in a similar position.
• Complete Cheyenne Regional's Medical Terminology curriculum within 90 days of the start date.
• Ability to accurately locate, retrieve, and file information.
• Ability to work independently with attention to detail and organization.
• Ability to identify and prioritize issues for resolution.
• Advanced knowledge of computers and relevant applications.
• Ability to establish goals and follow through decisively.
• Ability to educate others on proper form completion and general processes.
• Ability to identify document types and barcode values.
• Strong knowledge of medical terminology.
• Ability to type 25 WPM.
• Ability to interact respectfully with culturally and socio-economically diverse populations.

Nice To Haves

• Vocational, technical, or college training.
• Experience with Epic applications.

Responsibilities

• Fulfill non-complex and complex ROI requests, including legal, subpoena, court-ordered, disability, and RAC/MAC requests.
• Analyze medical records for incomplete or missing items using Epic work queues.
• Identify responsible practitioners and link deficiencies.
• Verify chart completion and monitor the reanalysis queue.
• Provide customer service by telephone and face-to-face, and assist customers and patients with completing ROI forms.
• Assist with MyChart activation as needed.
• Follow federal and state HIPAA regulations and enter requests according to department processes.
• Review, prepare, and scan fetal monitor strips.
• Generate Care Everywhere codes and retrieve archived medical records as requested.
• Create Radiology/Cardiology CDs or DVDs and transmit images electronically when needed.
• Gather and reconcile discharged patient charts from patient units; scan charts into OnBase and index them to the appropriate encounter or location.
• Check documents and images for accuracy and availability, and correct missing or incorrect documents.
• Archive records according to department procedures using Epic and OnBase.
• Meet department quality and productivity standards.
• Promote and participate in LEAN practices and strategies.

Benefits

• Employer-sponsored medical, dental, and vision plans.
• 403(b) and 457(b) retirement options with 4% employer match.
• Life insurance.
• Short-term and long-term disability insurance.
• Employer-sponsored wellness program.
• Employee assistance program.
• 21 PTO days per year, increasing with tenure.
• Tuition reimbursement program.
• Dedicated loan forgiveness advisory service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED