HIM Processing Specialist (1.0 D - ESSC)

Franciscan Alliance•Greenwood, IN

About The Position

The HIM Processing Specialist prepares documents for scanning into the electronic medical record system, then scans and indexes documents to the appropriate document type in the document imaging system for integration into the electronic health record. The role supports the accuracy, integrity, consistency, and standardization of medical records and document-imaging workflows. It also involves troubleshooting systems and equipment, coordinating document and batch handling, and assisting callers courteously in keeping with Franciscan values.

Requirements

High school diploma or GED.
Preferred: 1 year of experience in a healthcare setting.
Preferred: 1 year of experience with electronic health record (EHR) document imaging.

Nice To Haves

One year of experience in a healthcare setting.
One year of experience with electronic health record (EHR) document imaging.

Responsibilities

Determine document types in the document imaging application to support accurate, consistent placement in the electronic health record.
Review documents to ensure patient identification is present and escalate documents that cannot be processed to the manager for follow-up with the clinical department.
Audit medical record documentation steps taken outside HIM processing to improve record integrity.
Identify and resolve errors, and report trends to leadership.
Recommend workflow improvements and opportunities to use technology to improve document preparation, scanning, indexing, and overall efficiency.
Answer calls, assist callers, or transfer them to the appropriate resource or department courteously.
Use technical knowledge of the electronic health record, document imaging application, and scanning equipment.
Understand organizational electronic health records, appropriate documentation, and information-update processes.
Troubleshoot technical issues, report system or equipment problems, submit IT logs when appropriate, and work remotely with the document imaging team to demonstrate issues and facilitate resolution.
Submit new documents for inclusion in the corporate HIM forms inventory to support virtual or remote indexing between regions.
Identify and provide examples of non-barcoded documents to the HIM manager for presentation to clinical areas for barcoding.
Perform document imaging functions in accordance with established productivity and quality requirements.
Perform chart pickup and rounds, coordinate courier delivery and crate management, and review and purge processed batches according to retention timeframes.