High School Hybrid Enrollment Associate

San Joaquin Valley College•Phoenix, AZ

About The Position

The High School Hybrid Enrollment Associate supports San Joaquin Valley College’s mission and enrollment goals by combining high school outreach and presentations with prospective-student enrollment support. The role builds awareness of the College through presentations at high schools, college and career events, and other venues; develops relationships with students, families, school personnel, and community partners; generates and follows up on qualified high school inquiries; and guides prospective students and their parents or guardians through admissions, enrollment, orientation, and the start process. The associate represents the College professionally and compliantly and uses strong presentation skills and disciplined follow-up to help prospective students make informed enrollment decisions. The position travels throughout an assigned region and works a flexible schedule that may include occasional evenings or weekends. Work takes place at high schools, community events, and the assigned campus. This role has no supervisory responsibilities. Candidates offered a position undergo background screening, which may include education verification, criminal background checks, a motor vehicle report, and identity and address verification; additional checks may apply depending on the position.

Requirements

  • Associate’s Degree and related work experience; required degrees must be from institutions accredited by recognized U.S. accrediting agencies, or have established equivalence for non-U.S. institutions.
  • Ability to read and interpret instructions, correspondence, handbooks, and forms; write professional routine correspondence; and present information effectively to individuals and groups.
  • Ability to perform basic arithmetic and calculate rates, ratios, and percentages.
  • Ability to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
  • Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook, and ability to learn and use proprietary student information and customer relationship management systems.
  • Ability to meet the physical demands of the position, including regularly standing, walking, handling objects, reaching, talking, and hearing; lifting or moving up to 25 pounds regularly, up to 50 pounds frequently, and up to 100 pounds occasionally.
  • Ability to travel throughout the assigned region and work occasional evenings or weekends as required by school, community, and enrollment activities.

Nice To Haves

  • Experience in admissions, sales, marketing, outreach, or a related field is beneficial.

Responsibilities

  • Plan and deliver engaging presentations at high schools, college and career events, classroom visits, assemblies, and other appropriate venues.
  • Generate qualified high school inquiries and collect prospective-student information in accordance with College procedures.
  • Develop and maintain relationships and contact information for area high schools and their counselors, administrators, teachers, student organizations, and other partners.
  • Identify presentation opportunities and coordinate event logistics and follow-up.
  • Represent the College at college nights, career fairs, community events, and other public venues, adapting presentations to each audience.
  • Conduct topical workshops and outreach activities, coordinating schedules, materials, event requirements, participant communications, and post-event follow-up.
  • Promptly contact and follow up with qualified prospective high school students and, when appropriate, their parents or guardians using approved methods.
  • Schedule and conduct appointments, compliant admissions presentations, and campus tours for prospective students and their parents or guardians.
  • Provide accurate information about programs, student experience and services, admissions, expected outcomes, and financial considerations within the scope of the role.
  • Assess prospective students’ interests, goals, readiness, and program fit and support informed enrollment decisions.
  • Schedule required assessments, discuss results within the scope of the role, and coordinate appropriate next steps with applicants.
  • Complete enrollment documentation and guide students and their parents or guardians through application, commitment, enrollment, orientation, and start processes.
  • Refer applicants to Financial Services and other appropriate College resources and collaborate with campus departments to support successful student starts.
  • Follow up consistently on orientation, start dates, uniforms, supplies, and outstanding enrollment requirements.
  • Record outreach, prospect information, appointments, communications, enrollment activity, outcomes, and follow-up needs accurately and promptly in designated systems.
  • Maintain presentation materials, event supplies, schedules, and outreach records, and communicate progress, opportunities, and concerns to leadership.
  • Support campus and enrollment goals, collaborate across departments, and participate in campus meetings, events, and activities as appropriate.
  • Travel throughout the assigned region and work a flexible schedule, including occasional evenings or weekends, as required.
  • Perform other duties as assigned.
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