High School Associate

San Joaquin Valley College•Ontario, CA

About The Position

In support of SJVC’s mission and goals, the High School Associate encourages prospective students to use higher education to prepare for professional success. Under the direct supervision of the Director of Enrollment Services or Campus Director, the role focuses primarily on high school students. The Associate works qualified inquiries submitted by the High School Presenter, matches students’ abilities and interests with appropriate career education programs, and provides students and their parents or guardians with timely, accurate, and compliant guidance throughout enrollment and the start process. The position requires effective communication and service to prospective students, parents or guardians, school partners, and campus colleagues. The Associate records enrollment activity accurately, supports campus goals, and collaborates with campus departments to help students make informed decisions and successfully begin their programs. This role has no supervisory responsibilities. The stated starting pay range is $25.00–$29.00.

Requirements

Associate’s degree and related work experience.
Required degree must be from an institution accredited by recognized U.S. accrediting agencies. Degrees from non-U.S. institutions are recognized only if equivalence has been established and provided.
Ability to read and interpret instructions, correspondence, handbooks, and forms; write professional routine correspondence; and present information effectively in one-on-one, small-group, and large-group settings.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals, and compute rate, ratio, and percent.
Ability to apply common-sense understanding to carry out written, oral, or diagram-form instructions and deal with problems involving several concrete variables in standardized situations.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, and ability to learn and effectively use proprietary student information and customer relationship management systems.
Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Demonstrated adaptability, communication, integrity and ethics, organizational support, professionalism, customer focus, and ability to deliver results.

Responsibilities

Receive and promptly work qualified high school inquiries submitted by the High School Presenter.
Contact and follow up with prospective high school students and their parents or guardians using approved communication methods.
Schedule and conduct appointments with prospective students and, when appropriate, their parents or guardians.
Conduct compliant admissions presentations and campus tours, providing complete and accurate information about educational programs, expected outcomes, student services, and financial considerations.
Assess prospective students’ interests, goals, readiness, and program fit, and support them in making informed enrollment decisions.
Schedule required assessments, discuss results within the scope of the role, and coordinate next steps with applicants.
Complete enrollment documentation and guide students and their parents or guardians through application, commitment, enrollment, orientation, and start processes.
Refer applicants to Financial Services and other appropriate college resources, and collaborate with campus departments to support a successful student start.
Maintain consistent follow-up regarding orientation, start dates, uniforms, supplies, and outstanding enrollment requirements.
Accurately and promptly record appointments, communications, enrollment activity, and outcomes in the designated student information system.
Work effectively in a team environment, support campus goals, maintain effective communication across departments, and participate in campus meetings, events, and activities as appropriate.
Perform other duties as assigned.