High School Associate

San Joaquin Valley College•Sacramento, CA

About The Position

In support of SJVC’s mission and goals, the High School Associate encourages prospective students to use higher education to prepare for professional success. Under the direct supervision of the Director of Enrollment Services or Campus Director, the Associate primarily works with high school students, following up on qualified inquiries submitted by the High School Presenter and helping students identify career education programs that match their abilities and interests. The Associate provides students and their parents or guardians with timely, accurate, and compliant guidance throughout enrollment and the start process. The starting pay range is $25.00–$29.00. The role has no supervisory responsibilities. It requires an associate’s degree and related work experience, along with professional communication, basic mathematical and reasoning abilities, and proficiency with Microsoft Office and the ability to learn proprietary student information and customer relationship management systems. The job involves regularly standing, walking, using hands, reaching, talking, and hearing, and occasionally sitting. Employees regularly lift or move up to 25 pounds, frequently lift or move up to 50 pounds, and occasionally lift or move up to 100 pounds. The work environment frequently involves outside weather conditions, occasionally includes wet or humid conditions, and usually has moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidates offered a position will undergo background screening, including education verification, county and national criminal background checks, a motor vehicle report, and social security number trace/verification with address history search. Depending on the position, additional checks or testing may apply, and certain roles may require ongoing monitoring.

Requirements

Associate’s degree and related work experience.
Required degree must be from an institution accredited by a recognized U.S. accrediting agency. Degrees from non-U.S. institutions are recognized only if equivalence has been established and provided.
Ability to read and interpret instructions, correspondence, handbooks, and forms; write professional routine correspondence; and present information effectively to individuals and groups.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and compute rate, ratio, and percent.
Ability to apply common-sense understanding to instructions and address problems involving several concrete variables in standardized situations.
Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook, and ability to learn and effectively use proprietary student information and customer relationship management systems.
Ability to meet the physical demands described, including regularly lifting or moving up to 25 pounds, frequently up to 50 pounds, and occasionally up to 100 pounds; reasonable accommodations may be made.
All candidates offered a position undergo background screening, including education verification, county and national criminal background checks, a motor vehicle report, and social security number trace/verification with address history search. Additional requirements may apply depending on the position.

Responsibilities

Receive and promptly work qualified high school inquiries submitted by the High School Presenter.
Contact and follow up with prospective high school students and their parents or guardians using approved communication methods.
Schedule and conduct appointments with prospective students and, when appropriate, their parents or guardians.
Conduct compliant admissions presentations and campus tours, providing complete and accurate information about educational programs, expected outcomes, student services, and financial considerations.
Assess prospective students’ interests, goals, readiness, and program fit, and support informed enrollment decisions.
Schedule required assessments, discuss results within the scope of the role, and coordinate next steps with applicants.
Complete enrollment documentation and guide students and their parents or guardians through application, commitment, enrollment, orientation, and start processes.
Refer applicants to Financial Services and other appropriate college resources, and collaborate with campus departments to support a successful student start.
Maintain consistent follow-up regarding orientation, start dates, uniforms, supplies, and outstanding enrollment requirements.
Accurately and promptly record appointments, communications, enrollment activity, and outcomes in the designated student information system.
Work effectively in a team environment, support campus goals, maintain communication across departments, and participate in campus meetings, events, and activities as appropriate.
Perform other duties as assigned.