High School Associate

San Joaquin Valley College•Fresno, CA

About The Position

The High School Associate supports SJVC’s mission and goals by encouraging prospective students to use higher education to prepare for professional success. Under the direct supervision of the Director of Enrollment Services or Campus Director, the Associate primarily works with high school students whose qualified inquiries were submitted by the High School Presenter. The Associate helps match students’ abilities and interests with an appropriate career education program and provides students and their parents or guardians with timely, accurate, and compliant guidance throughout enrollment and the start process. The role involves contacting prospective students and families, conducting appointments and admissions presentations, providing campus tours and program information, assessing student goals and readiness, coordinating assessments and next steps, and guiding applicants through enrollment requirements. The Associate also refers applicants to Financial Services and other college resources, records activity in the designated student information system, and collaborates with campus teams to support successful student starts. The position has no supervisory responsibilities. Starting pay is $25.00–$29.00.

Requirements

Associate’s degree and related work experience.
Required degree(s) must be from institutions accredited by recognized U.S. accrediting agencies; degrees from non-U.S. institutions are recognized only if equivalence has been established and provided.
Ability to read and interpret instructions, correspondence, handbooks, and forms; write professional routine correspondence; and present information effectively to students, parents or guardians, school personnel, and community members in one-on-one, small-group, and large-group settings.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals, and compute rates, ratios, and percentages.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, and ability to learn and use proprietary student information and customer relationship management systems.
Ability to perform the essential functions of the job, with reasonable accommodations where applicable.
Regularly stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk, and hear; occasionally sit.
Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds.
Undergo the stated background screening if offered a position, including education verification, county and national criminal background checks, a motor vehicle report, and social security number trace/verification with address history search; position-specific additional checks or testing may apply.

Responsibilities

Receive and promptly work qualified high school inquiries submitted by the High School Presenter.
Contact and follow up with prospective high school students and their parents or guardians using approved communication methods.
Schedule and conduct appointments with prospective students and, when appropriate, their parents or guardians.
Conduct compliant admissions presentations and campus tours, providing complete and accurate information about educational programs, expected outcomes, student services, and financial considerations.
Assess prospective students’ interests, goals, readiness, and program fit, and support informed enrollment decisions.
Schedule required assessments, discuss results within the scope of the role, and coordinate next steps with applicants.
Complete enrollment documentation and guide students and their parents or guardians through application, commitment, enrollment, orientation, and start processes.
Refer applicants to Financial Services and other appropriate college resources, and collaborate with campus departments to support successful student starts.
Maintain follow-up regarding orientation, start dates, uniforms, supplies, and outstanding enrollment requirements.
Record appointments, communications, enrollment activity, and outcomes accurately and promptly in the designated student information system.
Work effectively in a team, support campus goals, communicate across departments, and participate in campus meetings, events, and activities as appropriate.
Perform other duties as assigned.