High School Associate

San Joaquin Valley College•Visalia, CA

About The Position

The High School Associate supports SJVC’s mission and goals by encouraging prospective students to use higher education to prepare for professional success. Reporting directly to the Director of Enrollment Services or Campus Director, the Associate primarily works with high school students whose inquiries have been qualified by the High School Presenter. The role matches students’ abilities and interests with appropriate career education programs and provides students and their parents or guardians with timely, accurate, and compliant guidance through enrollment and the start process. The Associate contacts and follows up with prospective students and their families, conducts admissions presentations and campus tours, assesses student interests and program fit, coordinates required assessments and enrollment steps, and maintains accurate records in designated systems. The position collaborates with campus departments and college resources to support successful student starts. The role has no supervisory responsibilities. Starting pay is $25.00–$29.00.

Requirements

Associate’s degree and related work experience.
Required degree must be from an institution accredited by a recognized U.S. accrediting agency; degrees from non-U.S. institutions are recognized only if equivalence has been established and provided.
Ability to read and interpret instructions, correspondence, handbooks, and forms; write professional routine correspondence; and present information effectively in one-on-one, small-group, and large-group settings.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, and to compute rate, ratio, and percent.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions and to address problems involving several concrete variables in standardized situations.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Ability to learn and effectively use proprietary student information and customer relationship management systems.
Ability to meet the physical demands of the role, including regularly standing, walking, using hands, reaching, talking, and hearing; occasionally sitting; and lifting or moving up to 25 pounds regularly, up to 50 pounds frequently, and up to 100 pounds occasionally.
Successful candidates offered a position undergo background screening, including education verification, county and national criminal background checks, a motor vehicle report, social security number trace/verification, and an address history search. Depending on the position, additional checks or testing may apply, and certain roles may require ongoing monitoring.

Responsibilities

Receive and promptly work qualified high school inquiries submitted by the High School Presenter.
Contact and follow up with prospective high school students and their parents or guardians using approved communication methods.
Schedule and conduct appointments with prospective students and, when appropriate, their parents or guardians.
Conduct compliant admissions presentations and campus tours, providing complete and accurate information about educational programs, expected outcomes, student services, and financial considerations.
Assess prospective students’ interests, goals, readiness, and program fit, and support informed enrollment decisions.
Schedule required assessments, discuss results within the scope of the role, and coordinate next steps with applicants.
Complete enrollment documentation and guide students and their parents or guardians through application, commitment, enrollment, orientation, and start processes.
Refer applicants to Financial Services and other appropriate college resources, and collaborate with campus departments to support a successful student start.
Maintain consistent follow-up regarding orientation, start dates, uniforms, supplies, and outstanding enrollment requirements.
Accurately and promptly record appointments, communications, enrollment activity, and outcomes in the designated student information system.
Work effectively in a team environment, support campus goals, maintain effective communication across departments, and participate in campus meetings, events, and activities as appropriate.
Perform other duties as assigned.