High-End Gutter Installation Sale Representative

East Rochester•East Rochester, NY

About The Position

The High-End Gutter Installation Sale Representative sells The Brothers that just do Gutters services to the public, generating quality products for customers and profit for the company. The role involves estimating and selling gutter installation and related services, educating customers about product differences and solutions, maintaining customer relationships, prospecting for new business, and meeting sales goals. The representative works closely with owners, staff, crew leaders, painters, and field personnel to ensure job details are communicated and the business operates effectively. This position is with an independently owned and operated franchise; the franchisee is the employer and makes all hiring decisions.

Requirements

  • Care and understanding for the people doing the work.
  • Client-focused.
  • Deadline-focused and results-driven.
  • Strong people and communication skills.
  • Interested in professional achievement and further development.
  • Strong desire to play an active role within a dynamic, competitive team.
  • Tech savvy.
  • Positive attitude.

Responsibilities

  • Attend all estimates on time.
  • Price new opportunities within 48 hours of the onsite visit using company production rates.
  • Return incoming phone calls professionally within eight business hours.
  • Explain product differences and help customers understand the value of the products and services offered.
  • Understand customer needs and sell services that satisfy those needs in a competitive environment.
  • Visit every sold job at least once to maintain relationships with customers and crews.
  • Follow up consistently on open bids and obtain a yes or no decision on each bid.
  • Target and market profitable jobs and prioritize work to achieve sales goals.
  • Maintain a closing and dollars-sold percentage of at least 40%.
  • Develop a prospecting plan to generate leads, ask clients for referrals, and pursue business outside the company’s regular marketing efforts.
  • Participate in networking groups to establish business relationships and promote the company.
  • Use the company CRM to maintain an organized workflow and process.
  • Set and achieve sales-volume, closing-rate, and gross-profit goals.
  • Communicate regularly and cooperatively with owners, staff, and field personnel to improve business methods and systems.
  • Communicate professionally with customers, be punctual, and return calls promptly.
  • Ensure job information—including colors, scopes, scheduling, and billing—is communicated to crew leaders as needed.
  • Maintain open communication with crew leaders and painters to stay informed about jobs and teams.
  • Communicate positively and respectfully with all employees.
  • Demonstrate positive leadership and attend meetings on time.
  • Work the hours necessary to complete duties and responsibilities in a timely manner.
  • Assist with developing and implementing systems, solving problems, supporting company growth and development, and following through on company initiatives.

Benefits

  • 401(k)
  • Bonus based on performance
  • Training and development
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