Adventureland Park 2027 - Helping Hands (16+)

Splish Splash Water Park•Altoona, IA

2d•Onsite

About The Position

Adventureland Park is hiring seasonal Helping Hands hosts, who are cross-trained to support multiple departments, including Admissions, Food & Beverage, Retail, Rides, Aquatics, and Park Services. Hosts help keep the park operating smoothly during peak attendance and staffing needs by assisting guests and performing duties in assigned areas. The position is intended for applicants age 16 and older, with minimum age requirements varying by assignment under Iowa Child Labor Laws. Duties may include greeting guests, ticket sales and redemption, food and beverage service, retail operations, ride operation, park cleaning, and—when applicable—lifeguarding. Hosts follow safety, sanitation, and operating procedures, complete opening and closing duties, and help other departments as needed. This is a seasonal opportunity with flexible scheduling.

Requirements

Meet the minimum age requirement for the assigned role: at least 15 years old generally and at least 16 years old for rides, under Iowa Child Labor Laws.
Pass admissions training.
Applicants age 16 and older must pass both Ellis and iROC certification.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
For applicable aquatics duties, ability to pass swim tests and perform water rescues and assists.
Ability to comply with uniform policies.
Safety-oriented mindset and understanding of the importance of complying with federal, state, and local aquatics safety regulations.
Willingness to learn and ability to follow instructions.
Guest-focused approach and ability to work well with other hosts and supervisors.
Ability to work independently with minimal supervision.
Ability to stand or walk for extended periods; swim, wade, and stand, sometimes in moderate currents; and frequently kneel, stoop, bend, squat, twist, or reach above shoulder level.
Ability to use hands to grasp, finger, handle, or feel; carry, push, pull, lift, and hold objects weighing up to 50 pounds; and aid and physically move guests of varying heights and weights.
For lifeguard duties: ability to swim 50 yards and 200 yards using front crawl/freestyle or breaststroke; retrieve a 10-pound brick from at least 6 feet of water; and tread water for two minutes without using arms.
For lifeguard duties: corrected vision of 20/25, with corrective lenses worn on duty if required, and the ability to meet the stated vision requirements, including close, distance, color, peripheral, and depth vision and adjusting focus.
Ability to read, write, and speak fluent English.

Nice To Haves

Spanish or other bilingual language skills.
Previous work experience is not required.

Responsibilities

Greet and assist guests in a friendly, professional manner across multiple park areas.
Sell and redeem tickets, assist with park entry, and resolve guest inquiries.
Prepare and serve food and beverages according to safety guidelines.
Operate retail point-of-sale systems and assist with merchandise stocking and displays.
Safely operate rides and attractions according to park protocols.
Maintain cleanliness in park areas, including restrooms, dining areas, and walkways.
When applicable, monitor pools and water attractions as a certified lifeguard and respond to emergencies.
Follow safety, sanitation, and operating procedures in every assigned area.
Perform opening and closing duties and assist other departments as required.
Perform other duties assigned by leadership.