Adventureland Park 2027 - Bartender

Splish Splash Water Park•Altoona, IA
•Onsite

About The Position

The Bartender provides friendly, professional service to guests at Adventureland Park and helps create a positive guest experience. The role includes greeting guests, presenting menus and specials, taking and serving food and beverage orders, and checking in with guests to ensure their needs are met. Bartenders must follow company policies and applicable health, safety, sanitation, and alcohol-service regulations, monitor guests for signs of intoxication, and follow TIPS safety protocols. The position also involves operating restaurant equipment and point-of-sale systems, processing transactions, managing tabs and to-go orders, stocking service supplies, and keeping bar and service areas clean. Bartenders work in one or more food-and-beverage or restaurant locations across the park, in indoor and outdoor environments. This is a seasonal opportunity with flexible scheduling, including evenings, weekends, holidays, and later hours.

Requirements

  • Must be at least 18 years old to comply with Iowa Child Labor Laws.
  • Must be Bartender/Server Certified (TIPS) or obtain certification within 30 days of hire.
  • Ability to read, write, and speak fluent English.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, and to work later hours at night.
  • Must have reliable transportation to and from scheduled shifts.
  • Ability to comply with uniform policies and refrain from consuming alcohol on the job.
  • Safety-oriented mindset and understanding of the importance of complying with state and local beverage preparation and serving regulations.
  • Exceptional customer service skills and ability to address questions, problems, issues, and concerns positively and professionally.
  • Ability to engage guests positively to promote sales and customer satisfaction.
  • Ability to follow directions, multitask, and work both independently and as part of a team.
  • Ability to stand, walk, and remain on one's feet for most of the workday.
  • Ability to frequently stoop, twist, kneel, bend, squat, and reach above the shoulders.
  • Ability to remain sedentary for periods while using a computer or POS system.
  • Ability to withstand heat and humidity from food preparation equipment.
  • Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more.
  • Ability to consistently use hands to grasp, control, and move objects or tools.
  • Ability to use step stools as needed.

Nice To Haves

  • At least one year of previous bartender experience is highly desired but not required.
  • Previous experience serving alcoholic beverages and familiarity with associated regulations.
  • Spanish or other bilingual language skills.
  • Previous experience with point-of-sale technology and PCI compliance.

Responsibilities

  • Greet guests in a friendly and professional manner.
  • Follow company policies and state and local health, sanitation, safety, and alcohol beverage control regulations.
  • Maintain a professional appearance and comply with uniform standards.
  • Present menus and promote specials and specialty house drinks.
  • Check identification to verify guests meet the minimum age requirement for alcohol consumption.
  • Operate restaurant equipment, including telephones, juice machines, and soda fountains.
  • Know menu items and explain how they are prepared.
  • Take guest orders, communicate orders to the kitchen, and serve food and beverages.
  • Check periodically that guests' needs and expectations are being met.
  • Monitor guests for potential intoxication and determine when alcohol service should stop.
  • Follow bar-related TIPS safety training protocols.
  • Use point-of-sale systems and registers to manage tabs, prepare checks, and record financial transactions accurately.
  • Store and stock refrigerators, ice machines, cups, straws, napkins, and other service items.
  • Clean and sanitize service areas, bar tops, and surrounding bar areas.
  • Manage to-go orders and retrieve them from the kitchen as needed.
  • Promptly report maintenance issues, safety hazards, and emergencies to the appropriate authorities.
  • Perform other duties assigned by leadership.

Benefits

  • Flexible schedule.
  • Opportunity to cross-train and learn skills across various departments.
  • Free admission to Adventureland Theme Park/Waterpark and select parks on days off.
  • Invitations to exclusive company-sponsored host events throughout the season.
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